340B Pharmacy Technician

Position Summary

The 340B Pharmacy Technician plays a critical role in fulfilling the mission of Four Rivers Community Health Center by supporting the pharmacy team in the preparation and dispensing of prescriptions, maintaining compliance with the 340B program, and managing inventory and operational processes. This role includes coordinating technician activities, training new staff, and fostering collaboration with internal and external stakeholders to ensure the delivery of high-quality pharmaceutical care to underserved communities.

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Essential Job Functions

340B Program Oversight

· Ensure compliance with 340B program requirements, including monitoring patient eligibility, maintaining accurate records, and conducting regular audits.

· Manage and review 340B policies and procedures, updating as needed to maintain compliance with federal and state regulations.

· Monitor Medicaid claims to prevent duplicate discounts and ensure program integrity.

· Create and analyze monthly reports on 340B metrics, including financial savings and recommendations for improvement.

· Oversee purchasing, inventory management, and dispensing practices in accordance with 340B guidelines.

· Collaborate with internal teams (e.g., Finance) to optimize program efficiency and maintain compliance.

Pharmacy Operations

· Assist the pharmacist in preparing prescriptions for dispensing, ensuring accurate labeling and calculation of quantities.

· Maintain patient prescription profiles, records, and inventory documentation.

· Perform Outdated Drug Assessments and manage product returns in a timely fashion.

· Maintain inventory levels, ensure quality control measures, and comply with federal and state requirements for drug storage and handling.

· Collect and reconcile payments for prescriptions and other merchandise.

· Organize and maintain a clean, safe pharmacy environment, adhering to OSHA and other safety standards.

Leadership and Training

· Assist in coordinating technician workflows to ensure operational efficiency.

· Train and mentor new employees, on pharmacy policies, procedures, and systems.

· Support professional development through positive coaching, evaluation, and competency assessments.

· Participate in routine staff meetings and communicate updates on pharmacy operations.

Customer and Team Support

· Deliver exceptional customer service, addressing patient inquiries and concerns with professionalism.

· Collaborate with providers and other healthcare professionals to enhance patient care.

· Foster positive working relationships with staff, patients, and vendors while ensuring confidentiality.

Education and Experience

· Education: High school diploma or equivalent required

· Experience: Minimum of 3 years as a pharmacy technician, with 340B program experience highly desirable.

· Licensure/Certification: Certified Pharmacy Technician (CPhT) required.