Senior Software Engineer

About the role:

Welkin Health seeks a customer-focused and experienced senior software engineer to join our engineering team and partner with our customer-facing and product teams to deliver a best-in-class configuration-driven patient care platform.

Here's what you'll be doing:

• Collaborating with the rest of the team on technical architecture and long-term planning. Building features for our coach portal in Angular, Python, and Java on top of the AWS stack 
• Empowering our customers to configure more and more of their care protocols from their administrative dashboards 
• Own software projects and sprints to help us execute on our roadmap.
• Be the technical escalation point and guide customers on Welkin's technical capabilities. 
• Be an internal customer advocate, helping define customer-focused processes and structures within Welkin.
• Influence the product roadmap by providing high-quality feedback about customer pain points and areas for feature improvement.
• Work effectively with cross-functional team members to ensure that our customers feel supported and meet their needs promptly.
• Helping us turn Welkin into the chronic disease management experimentation platform of the future 

What you'll work on in your first 3-6 months: 

• Work on features for our Coach and Workshop portal. Own our AWS stack's design, implementation, deployment, and release.
• Build and use the tools you need for the job
• Share the accountability and ownership by sharing on-call rotation
• Learn and understand our future direction and technologies that will take Welkin into 2021 and beyond
• Help our customers to resolve different issues and improve the product and our internal tools as a result of that

Here's what you need to be successful:

• 2-5 years of professional experience as a software engineer 
• Ability to communicate technical concepts to non-technical internal and external stakeholders.
• Strong passion for customer satisfaction.
• An openness to giving and receiving feedback.
• Passion for building a product that is doing social good, innovative spirit, and ability to work in a flexible and fast-paced environment.
• 2+ years of coding experience (Python, Java, and Angular skills a plus)
• Working knowledge of SQL (Ability to write and execute medium-level complex queries)
• AWS Experience preferred 
• Healthcare experience preferred
• Start-up experience preferred

About Welkin:

Welkin Health is a healthcare CRM that gives health organizations a dynamic platform to build innovative healthcare programs. Our API-first, fully customizable platform enables scalable patient care through automation. We are specialized in outcome-based care, and increased patient engagement.

We give organizations the building blocks needed to build their ideal healthcare programs. Teams can build workflows from end-to-end from intake to scheduled check-ins to tracking patient progress, with built in escalations to relevant care team members for patients needing immediate assistance.

Welkin is ideal for those who treat and manage preventative, follow-up and chronic conditions. This includes a vast number of use cases for those providing longitudinal care including emerging and established care models. 

Mission: 

Our mission is to empower health organizations to deliver patient-centered care.

Benefits:

• Comprehensive medical, dental, and vision coverage.
• Option to contribute to your retirement via a 401k.
• Take the time off you need to relax and have fun with Welkin's flexible PTO policy. Employees take anywhere from 2 to 5 weeks of vacation, averaging 3-4 weeks.
• Welkin Health is a fully remote company and provides you with a monthly benefit allowance of $200 to improve your working-from-home environment and wellness.
• You can contribute pre-tax dollars to medical, dental, vision, and dependent care expenses through FSA/DCFSA.
• Generous parental leave policy for all parents, no matter gender identity or birth manner.
• Learning & development resources
• Equity and competitive salary  

We want you to know:

You can be a great candidate even if you don't fit everything we've described above. You can also have the necessary skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself.

We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment.

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