3973-Retail-0326

Army and Air Force Exchange ServiceKirtland Air Force Base, NM

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Benefits

Paid Vacation

Parental and Family Leave

Health & Wellness Programs

Job Description

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So, what can you expect as a Customer Experience Associate at the Exchange?

Greet every customer with eye contact and smile in your authentic way.
Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them.
Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications:

Able to learn and adapt to current technology needs.
Able to think quickly on the spot to answer customer questions.

We offer the following benefits for this position:

Holiday Premium Pay (Double Pay)
Mass Transportation Reimbursement
Associate Transfer Program (ATP)
Paid Parental Leave
Paid Military Leave
Personal Accident Insurance
FMLA & Administrative Leave
Employee Assistance Program (EAP)
Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.

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FAQs About 3973-Retail-0326 Jobs at Army and Air Force Exchange Service

What is the work location for this position at Army and Air Force Exchange Service?

This job at Army and Air Force Exchange Service is located in Kirtland Air Force Base, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Army and Air Force Exchange Service?

Employer has not shared pay details for this role.

What employment applies to this position at Army and Air Force Exchange Service?

Army and Air Force Exchange Service lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Army and Air Force Exchange Service?

Army and Air Force Exchange Service is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Army and Air Force Exchange Service?

You can apply for this role at Army and Air Force Exchange Service either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.