PM - Channels Contact Center Automation

CapcoIndia, TN

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

Job Title: PM- Digital Transformations

About Us

"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Locations- Pune / Bangalore / Hyderabad

Experience: 8-15 Years

Notice period- Immediate

L1 Interview- Project/Program Manager skills + Banking Domain+ Channels and Contact center automation

Please see JD below:

Lead PM with strong experience in Channels and Contact centre automation.
Has strong and in-depth understanding of Program Governance & Benefits quantification and assurance
Managing large and complex transformation delivery engagements as a Senior Project/Program Manager
Good knowledge and handling of project and program management methodology and techniques.
Experience in managing multi country/market engagements
Should have extensive experience with Agile led delivery
Managing risks and issues and taking corrective measurements.
Coordinating the projects and their interdependencies.
Strong leadership and management skills.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About PM - Channels Contact Center Automation Jobs at Capco

What is the work location for this position at Capco?

This job at Capco is located in India, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Capco?

Employer has not shared pay details for this role.

What employment applies to this position at Capco?

Capco lists this role as a Full-time position.

What experience level is required for this role at Capco?

Capco is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Capco for this role?

Capco offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Capco?

You can apply for this role at Capco either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.