Media Tech

EnsonoDowners Grove, IL

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Worker Type:

Employee

The Media Tech perform media rotations, offsite vaulting, ticket monitoring and management, and other related functions associated with managing tape library and tape operations for both mainframe and server environment. This also includes media management within ATLs and media servers, loading and unloading drives and maintaining basic functionality for use. They also send and receive media, perform troubleshooting and report hardware issues.

Responsibilities:

Submit the daily requests in a timely fashion unless auto generated.
Provide reports on SLA accuracy
Provide monthly reports from vendors pertaining to tape rotations and offsite storage
Monitor all Libraries ejects promptly
Perform Vault ejects to complete daily vaulting task
Perform UDP, Mainframe, and AS400 scans
Complete vault paperwork accurately as dedicated by Ensono procedures
Follow all procedures for handoff to offsite providers
Verify incoming vault tapes
Perform floor mounts as needed
Monitor Service Now ticket queue and respond as required.
Update all tickets accurately
Monitor Email and respond appropriately
Check UDP and AS400 scratch levels and add tapes as needed.
Update SLA report accurately 100% of the time
Daily task deadlines take priority
Handle tape freezes and prep tapes for DR exercises as needed
Perform Daily Shift Turnover
Work on tape operation projects as assigned
Perform all scheduled Client and Vendor escort activities

Required:

Previous Experience working in a medium to large-scale computer data center environment is desired.
Experience working with Tape Media, Libraries, tape drives, storage units and management software.
Excellent listening and communication skills.
Self-motivated, with high energy and an engaging level of enthusiasm.

Primary Location City/State:

Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, ancestry, citizenship status, sex, marital status, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, military status, or any other status protected by applicable law.

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FAQs About Media Tech Jobs at Ensono

What is the work location for this position at Ensono?

This job at Ensono is located in Downers Grove, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ensono?

Employer has not shared pay details for this role.

What employment applies to this position at Ensono?

Ensono lists this role as a Full-time position.

What experience level is required for this role at Ensono?

Ensono is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Ensono?

You can apply for this role at Ensono either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.