Member Service Rep-Opener Capital YMCA
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$16-$22/hour
Job Description
POSITION SUMMARY:
Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the facility.
ESSENTIAL FUNCTIONS:
Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the facility.
ESSENTIAL FUNCTIONS:
- Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
- Interviews and/or tours prospective members; sells memberships.
- Builds relationships with members; helps members connect with one another and to the YMCA.
- Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
- Applies all YMCA policies dealing with member services.
- Handles retail item sales and towel service operations.
- Responsible for walking through facility regularly; assisting members, attending to any minor facility cleaning needs, reporting repairs, etc.
- All other duties as assigned by your supervisor
- Certifications required within 30 days of hire: CPR/AED, and First Aid.
- Excellent interpersonal and problem solving skills.
- Ability to connect with people of diverse backgrounds.
- Previous customer service, sales or related experience.
- Basic knowledge of computers
- Free Membership
- EAP Program
- YMCA Retirement Plan
- Paid Sick Time
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FAQs About Member Service Rep-Opener Capital YMCA Jobs at YMCA OF SUPERIOR CA
What is the work location for this position at YMCA OF SUPERIOR CA?
This job at YMCA OF SUPERIOR CA is located in Sacramento, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at YMCA OF SUPERIOR CA?
Candidates can expect a pay range of $16–$22.34 per hour for this role.
What employment applies to this position at YMCA OF SUPERIOR CA?
YMCA OF SUPERIOR CA lists this role as a Full-time position.
What experience level is required for this role at YMCA OF SUPERIOR CA?
YMCA OF SUPERIOR CA is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at YMCA OF SUPERIOR CA?
You can apply for this role at YMCA OF SUPERIOR CA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.