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Service Technician

Distribution NowWilliston, ND
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

JOB RESPONSIBILITIES:

  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all on site installation, repair, maintenance, and test tasks
  • Diagnose errors or technical problems and determine proper solutions on equipment.
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safe manner and use field automation systems
  • Follow all company's filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
  • Build positive relationship with customers

JOB REQUIREMENTS:

  • High School diploma and/or equivalent in work experience
  • Excellent interpersonal skills, proficient in oral and written communications
  • Assembly experience preferred
  • Basic reading skills. Must be able to follow directions
  • Ability to troubleshoot, test, repair, and service technical equipment
  • Ability to perform work accurately and thoroughly
  • Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications.

BENEFITS:

  • Competitive Salary + bonus
  • 401(k)/ Retirement savings
  • Comprehensive Benefits (medical, dental, vision, life and disability coverage)
  • Career growth opportunities
  • Friendly work environment
  • Paid vacation/holidays

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FAQs About Service Technician Jobs at Distribution Now

What is the work location for this position at Distribution Now?
This job at Distribution Now is located in Williston, ND, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Distribution Now?
Employer has not shared pay details for this role.
What employment applies to this position at Distribution Now?
Distribution Now lists this role as a Full-time position.
What experience level is required for this role at Distribution Now?
Distribution Now is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Distribution Now for this role?
Distribution Now offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Distribution Now?
You can apply for this role at Distribution Now either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.