Field Service Manager

Rule 5 HireMacomb County, MI

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Overview

Schedule

Full-time

Career level

Director

Job Description

Our client in Macomb County, MI who supplies full-service MRO solutions including component-level repairs is seeking a Field Service Manager to join their growing team. From reducing downtime to increasing reliability, the Field Service Manager is responsible for building strong customer relationships, achieving excellent customer satisfaction levels, and the growth of customer portfolios.

Responsibilities

Management of Field Service Department - Providing comprehensive maintenance services and production support.
Coordinate with sales teams
Coordinate machine service calls at customer facilities
Support installations, training, and commissioning at job sites
Effectively communicate with customers to diagnose and advise on their needs
Developing new customers and leads
Provide technical input to customers
Effectively quote jobs and manage the quoting/bidding process
Leading teams of skilled mechanical and electrical service technicians
Review and approve field service reports
Providing Technical Support Services, preventative maintenance solutions, Emergency repairs, and customized on-site training for customers.

Requirements

Hands-on Manufacturing/Automation technical experience required
Management experience in applicable arena required
Customer-facing experience required
Must be willing to travel to customer sites within the US.
Bachelor's Degree preferred OR equivalent work experience

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FAQs About Field Service Manager Jobs at Rule 5 Hire

What is the work location for this position at Rule 5 Hire?

This job at Rule 5 Hire is located in Macomb County, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Rule 5 Hire?

Employer has not shared pay details for this role.

What employment applies to this position at Rule 5 Hire?

Rule 5 Hire lists this role as a Full-time position.

What experience level is required for this role at Rule 5 Hire?

Rule 5 Hire is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Rule 5 Hire?

You can apply for this role at Rule 5 Hire either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.