Assistant Housekeeping Manager

Blue Sky Hospitality SolutionsNYC, NY

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Career Development

Job Description

Job Title: Assistant Housekeeping Manager

Location: Hyatt Centric Wall Street, New York, NY
Department: Housekeeping
Reports to: Director of Housekeeping / Housekeeping Manager
Job Type: Full-Time, On-site

Position Summary:

Hyatt Centric Wall Street NYC is seeking an enthusiastic, detail-oriented, and hands-on Assistant Housekeeping Manager to support our Housekeeping leadership team. This role is vital in maintaining the highest standards of cleanliness, service, and guest satisfaction in accordance with Hyatt brand standards. The Assistant Housekeeping Manager helps lead, train, and supervise the housekeeping team to ensure guest rooms, public areas, and back-of-house spaces are clean, well-maintained, and inviting.

Key Responsibilities:

Support daily operations of the Housekeeping Department including room inspections, staffing, scheduling, and inventory control
Supervise and motivate Room Attendants, Housepersons, and Laundry staff to maintain cleanliness standards and timely room readiness
Conduct regular inspections of guest rooms, corridors, public areas, and service areas for cleanliness, safety, and maintenance issues
Ensure compliance with Hyatt brand standards, local health regulations, and safety protocols
Assist in hiring, training, and onboarding new team members; coach and provide feedback to team on performance and development
Collaborate with Front Office and Engineering teams to address guest concerns, room status, and maintenance needs
Maintain inventory of linen, guest room supplies, and cleaning products; place orders as necessary
Manage lost and found procedures and uphold confidentiality of guest and hotel information
Monitor labor productivity and support cost control and efficiency initiatives
Address guest service recovery issues with professionalism and empathy

Qualifications:

Previous experience in housekeeping or hospitality leadership preferred (minimum 1–2 years in a supervisory or management role)
High school diploma or equivalent required; associate degree or hospitality-related education preferred
Strong leadership, organizational, and interpersonal communication skills
Working knowledge of housekeeping procedures, equipment, and cleaning chemicals
Ability to multi-task in a fast-paced, high-occupancy hotel environment
Proficiency in Microsoft Office and property management systems (preferably Opera, HotSOS, or similar)
Flexibility to work weekends, holidays, and varying shifts as required

Physical Requirements:

Must be able to stand, walk, bend, and lift for extended periods
Ability to lift, push, or pull up to 35 lbs
Comfortable working in varying environmental conditions (heat, humidity, dust, etc.)

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FAQs About Assistant Housekeeping Manager Jobs at Blue Sky Hospitality Solutions

What is the work location for this position at Blue Sky Hospitality Solutions?

This job at Blue Sky Hospitality Solutions is located in NYC, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Blue Sky Hospitality Solutions?

Employer has not shared pay details for this role.

What employment applies to this position at Blue Sky Hospitality Solutions?

Blue Sky Hospitality Solutions lists this role as a Full-time position.

What experience level is required for this role at Blue Sky Hospitality Solutions?

Blue Sky Hospitality Solutions is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Blue Sky Hospitality Solutions for this role?

Blue Sky Hospitality Solutions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Blue Sky Hospitality Solutions?

You can apply for this role at Blue Sky Hospitality Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.