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Customer Service Representative

One Hour Air Conditioning and HeatingKingman, AZ
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Customer Care Specialist (Client Care Representative)

Locations: DFW, TX | Prescott, AZ | Phoenix, AZ | Kingman, AZ | Las Vegas, NV

Full-Time | Fast-Paced | Growth-Focused

Join the Hufsey Home Services Family!

We proudly serve homeowners across Texas, Arizona, and Nevada through One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing, and Buffalo Electric.

We're looking for a Customer Care Specialist who thrives in a fast-paced, team-oriented environment. You'll be the first voice our clients hear - delivering first-rate service, scheduling appointments, and helping ensure smooth daily operations.

What You'll Do

  • Deliver excellent customer service on every call
  • Schedule service and sales appointments
  • Offer additional services and products to meet call center goals
  • Make outbound calls to fill the schedule and retain customers
  • Maintain accurate customer records
  • Partner with dispatch and technicians for timely service
  • Resolve customer concerns with professionalism and empathy

What You Bring

  • 2+ years of customer service experience (call center preferred)
  • Excellent communication and multitasking skills
  • Proficiency with Microsoft Word and Excel
  • Strong organizational habits and attention to detail
  • Ability to pass background check and drug screen
  • High school diploma or GED

Why You'll Love It Here

  • Supportive, team-focused culture
  • Ongoing training and career growth opportunities
  • Fast-paced environment with room to shine
  • Be part of a company that truly values its people
  • Career Growth Opportunities

️ Equal Employment Opportunity

Hufsey Home Services is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, making hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.

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FAQs About Customer Service Representative Jobs at One Hour Air Conditioning and Heating

What is the work location for this position at One Hour Air Conditioning and Heating?
This job at One Hour Air Conditioning and Heating is located in Kingman, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at One Hour Air Conditioning and Heating?
Employer has not shared pay details for this role.
What employment applies to this position at One Hour Air Conditioning and Heating?
One Hour Air Conditioning and Heating lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at One Hour Air Conditioning and Heating?
One Hour Air Conditioning and Heating is looking for a candidate with "Senior-level" experience level.
What benefits are offered by One Hour Air Conditioning and Heating for this role?
One Hour Air Conditioning and Heating offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at One Hour Air Conditioning and Heating?
You can apply for this role at One Hour Air Conditioning and Heating either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.