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Helpdesk Assistant (Fulltime)

Two95 International Inc.Cherry Hill, NJ
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Overview

Schedule
Full-time
Career level
Senior-level

Job Description


Need Jr & Sr Helpdesk Support

Title: Jr. Helpdesk Assistant

Position: Full-Time with our client
Location: cherry hill, NJ

Salary: Market (Best possible)




Requirements

Job Description:

· Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.

· When necessary provide onsite support.

· Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.

· Troubleshoot and resolve system hardware and software problems.

· Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.

· Document processes and procedures as required.

· Manage and maintain our customers’ networks.

· Required to be part of the on call schedule.

· Performs other duties and responsibilities as assigned by the MSP Manager.

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Submit 10x as many applications with less effort than one manual application.

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FAQs About Helpdesk Assistant (Fulltime) Jobs at Two95 International Inc.

What is the work location for this position at Two95 International Inc.?
This job at Two95 International Inc. is located in Cherry Hill, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Two95 International Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Two95 International Inc.?
Two95 International Inc. lists this role as a Full-time position.
What experience level is required for this role at Two95 International Inc.?
Two95 International Inc. is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Two95 International Inc.?
You can apply for this role at Two95 International Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.