Technical Field Specialist
TSMGLas Cruces, NM
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Career Development
Job Description
About the Role
Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.
Key Responsibilities
- Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
- Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
- Travel to designated locations and transport modes (cars, buses, trains, planes)
- Run ~90 minute test sessions on mobile/wearable tech in motion
- Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
- Capture logs, escalate defects, and keep operations running smoothly
Post-Test Wrap-Up:
- Verify that collected data has synced with backend systems
- Produce session documentation: results, app issues, logs, and downtime
- Suggest improvements to testing workflows
Requirements
- Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
- At least 1 year of QA testing or support experience with mobile apps/devices
- Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
- Excellent written and verbal communication—able to collaborate with cross-functional teams
- Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
- High responsibility, flexibility, confidentiality mindset, and strong interest in tech
- Clean driving record and criminal background
Why Join?
- Work on the cutting edge of mobile and location-based tech
- Gain diverse field experience across different transport modes
- Collaborate with industry-leading engineers and project managers
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FAQs About Technical Field Specialist Jobs at TSMG
What is the work location for this position at TSMG?
This job at TSMG is located in Las Cruces, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TSMG?
Employer has not shared pay details for this role.
What employment applies to this position at TSMG?
TSMG lists this role as a Full-time position.
What experience level is required for this role at TSMG?
TSMG is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at TSMG?
You can apply for this role at TSMG either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.