Care Coordinator - Palm Beach, Florida

Atria Physician Practice New York PCPalm Beach, FL

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Paid Community Service Time

Flexible/Unlimited PTO

Job Description

Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time.

Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public.

Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives.

Specifically, you will:

Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be.
Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively.
Assist with procuring medical records, appointments, and follow-up note from external practices.
Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality.
Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures
Become an expert of the Institute’s technology, processes and best practices to support the clinical staff and assure the best possible member experience.
Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner.

Requirements

Associate’s or Bachelor’s degree required
5+ years customer service experience in a hospitality or membership role with in-person interaction required
Experience in Health Information Management/EMR (Electronic Medical Records) processes
Passionate about accuracy, exceptional hospitality, and protecting confidential information
Effective, kind, anticipatory and professional business communication using email and phone
Knowledge of HIPAA Privacy & Security preferred

Benefits

At Atria, we are proud to offer every member of the Atria team:

Excellent health and wellness benefits, 100% paid by Atria effective date of hire
Flexible Time Off
401k contributions and 4% match starting after 6 months
Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure
Fitness Perks including Wellhub +
Time to give back and make an impact in underserved communities

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FAQs About Care Coordinator - Palm Beach, Florida Jobs at Atria Physician Practice New York PC

What is the work location for this position at Atria Physician Practice New York PC?

This job at Atria Physician Practice New York PC is located in Palm Beach, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Atria Physician Practice New York PC?

Employer has not shared pay details for this role.

What employment applies to this position at Atria Physician Practice New York PC?

Atria Physician Practice New York PC lists this role as a Full-time position.

What experience level is required for this role at Atria Physician Practice New York PC?

Atria Physician Practice New York PC is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Atria Physician Practice New York PC?

You can apply for this role at Atria Physician Practice New York PC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.