Associate Hardware QA Tester

Alertus TechnologiesBaltimore, MD

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Job Description

Company Description

At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.

Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.

Job Description

Our Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.

A Day in the Life:

Execute test plans based upon product requirements
Leverage issue-tracking software to maintain a list of known defects
Perform functional, user experience, user acceptance, and performance testing for our suite of software and mobile products as assigned
Identifies gaps in test procedures based on business requirements
Clearly isolate, reproduce, and document bugs in pre-production and customer environments
Conduct hands-on testing and troubleshooting, analysis of failure trends and root cause / corrective actions
Work cross-departmentally to investigate, reproduce, and resolve customer reported issues
Contribute towards process and product documentation and refinement as necessary
Participate in design reviews and provide feedback on hardware architecture and implementation
Perform hands-on testing of prototypes and production units
Troubleshoot complex hardware and software problems
Isolate the root cause of defects and work with engineering teams to resolve them
Assist in building out new test environments and capabilities

Required Skills:

Excellent problem-solving skills
Strong attention to detail
Ability to document testing processes for use in technical manuals and/or product support site
Ability to work effectively in a team environment and communicate clearly with both engineering and non-engineering teams
Ability to troubleshoot complex hardware and software issues.

Desired Skills:

Scripting/coding experience with Python or PowerShell
Basic understanding of electrical circuits
Strong foundational understanding of IP connected devices

Education and Experience:

Bachelor’s degree or equivalent experience
Internship or academic project experience in hardware testing or electronics preferred

Alertus Career Advantages:

Paid Time Off
Paid Holidays
401(k) Retirement Plan
Medical, Dental, and Vision Plans
Short-term Disability, Accident, Hospital, and Cancer Insurance
Live Near Your Work Homebuying Incentive Program
Employee Referral Bonuses

The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.

Additional Information:

All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.

Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.

Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All your information will be kept confidential according to EEO guidelines.

AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP