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Customer Service Rep - Work From Home

Spade RecruitingMesa, CT
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Career Development

Job Description

Protect Families. Build Your Future. Work From Anywhere.

We’re part of a mission-driven organization that partners with working-class families across North America to deliver crucial life and supplemental benefits. Our unique connection with over 40,000 labor unions and associations gives us a trusted voice in protecting those who serve our communities.

For more than 60 years, we’ve been focused on one thing: helping families when they need it most. Now, we’re growing our remote team and looking for ambitious individuals who want to make a real impact while building a career with purpose.

Role Overview:

This is not a cold-calling sales job. You’ll be working directly with members who’ve requested information. Your day-to-day will include:

  • Reaching out to and following up with members via phone or video

  • Booking and conducting virtual consultations

  • Presenting benefit options based on each family's needs

  • Assisting clients with paperwork and enrollment

  • Ensuring all documents are completed with accuracy and care

  • Participating in ongoing training to grow personally and professionally

What You Bring:

  • A passion for helping others and making a difference

  • Great communication and relationship-building skills

  • Self-motivation and the ability to work independently

  • A positive, energetic attitude

  • Experience in customer service, sales, or consulting (an asset, not a requirement)

  • Must be legally allowed to work in the U.S. or Canada

Perks & Benefits:

  • Remote-first — work from home anywhere in the U.S. or Canada

  • Weekly compensation and monthly performance bonuses

  • Advancement opportunities — leadership roles available for top performers

  • Comprehensive health benefits (after probation period)

  • Travel incentives — earn all-inclusive trips to destinations like Mexico and the Caribbean

  • A supportive, growth-oriented team culture

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FAQs About Customer Service Rep - Work From Home Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in Mesa, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this role as a Full-time position.
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers following benefits: Health Insurance and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.