Client Relations Representative

Bobb Says YesColumbus, OH

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

Twins Buick GMC is a family-owned and operated car dealership located in north Columbus. We believe that in order to be the best, we must provide an excellent experience to our customers. We provide a laid-back and comfortable work environment while still being able to provide professional and adequate service to our customers. Always training and building on our skills, we are looking for someone who is ready to work in a team environment but has the ability to drive themselves individually to meet goals.

Client Relations Specialist Job Responsibilities:

Receive inbound calls and internet leads from customers with questions on new and pre-owned vehicles. Schedule a time and date for these customers to visit Twins Buick GMC.
Handle all guest inquiries with a friendly and helpful demeanor, providing general or related vehicle sales information with a focus on 100% guest satisfaction
Maintain and communicate exceptional product and inventory knowledge to our guests.
Gather and track all guest data as directed and accurately enter this information into the CRM.
Utilize scripts provided by the dealership to help address guest inquiries and concerns to meet the dealership and manufacturer's objectives.
Will work in a team-based environment
Facilitate timely follow-up on all internet leads as directed by management and/or procedures

Job Requirements

2+ Years Automotive Call Center Experience Preferred
Must have excellent customer service experience
Proven phone skills in a selling environment

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FAQs About Client Relations Representative Jobs at Bobb Says Yes

What is the work location for this position at Bobb Says Yes?

This job at Bobb Says Yes is located in Columbus, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Bobb Says Yes?

Employer has not shared pay details for this role.

What employment applies to this position at Bobb Says Yes?

Bobb Says Yes lists this role as a Full-time position.

What experience level is required for this role at Bobb Says Yes?

Bobb Says Yes is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Bobb Says Yes for this role?

Bobb Says Yes offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Bobb Says Yes?

You can apply for this role at Bobb Says Yes either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.