Concierge
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Job Description
About the Concierge position
We are looking for a responsible Concierge who will provide members with solutions to meet their needs. Your duties will include analyzing a situation and providing a fresh perspective or developing a most suitable solutions.
Consultant responsibilities are:
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Perform situational and data analysis to identify the most efficient solution
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Perform short-term or long-term research to address a variety of marketing opportunities
Coordinate efforts with team mates in other departments to fulfill the needs of our members
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Prepare reports on your results and present them to team lead
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Develop suggestions for improvement according to objectives
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Stay informed about changes in industry, products and services
Concierge requirements are:
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3+ years' experience of working in a Customer Service position
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Solid experience with research techniques
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Good experience in project management
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Familiarity with CRM software along with ability to maintain relationship data
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Committed to high standard of integrity and outstanding work ethic
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Strong organizational and coordination skills
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Great listening and communication skills with analytical and creative mindset
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.