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988 Clinical Supervisor - Grave Yard Shift

Crisis ConnectionsSeattle, WA

$86,000 - $94,000 / year

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Overview

Schedule
Alternate-schedule
Full-time
Education
Social Work (LSW, LMSW, LICSW)
Career level
Senior-level
Remote
Remote
Compensation
$86,000-$94,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

988 Clinical Supervisor - Crisis

Location: Fully Remote (Must reside in Washington State, Arizona, Ohio, or Texas)

Full-Time | Multiple Shifts Available (Days, Swing, Overnight)

Salary Range: $86,000-$94,000

Lead with Purpose. Support Lives in Crisis.

Every call can change a life. As a 988 Clinical Supervisor, you'll lead and support frontline crisis responders who provide compassionate, life-saving support to individuals in their most vulnerable moments. This is a hands-on leadership role for a licensed (or license-eligible) mental health professional who thrives in fast-paced environments and is driven by impact, mentorship, and service.

At Crisis Connections, you'll help shape the quality of crisis care delivered across King County and Washington State-ensuring that every caller receives timely, thoughtful, and effective support.

Why This Role Matters

  • You'll directly influence the quality of suicide prevention and crisis response services.
  • You'll mentor and develop crisis professionals doing emotionally demanding, meaningful work.
  • You'll help ensure 24/7 coverage and clinical excellence in a high-impact contact center.
  • You'll collaborate with clinical leaders and community partners across the state.

What You'll Do

  • Supervise, coach, and support crisis line staff and volunteers
  • Provide clinical guidance and mentorship during real-time crisis situations
  • Support daily operations in a 24/7 crisis contact center
  • Train staff on best practices, policies, and crisis intervention techniques
  • Monitor call and performance trends to ensure quality and consistency
  • Partner with internal leaders and external behavioral health providers
  • Serve as a trusted clinical resource for staff at all experience levels

Requirements

What You Bring

  • Master's degree in Counseling, Social Work, Psychology, or a related field
  • Qualified as a Mental Health Professional under Washington State standards (active or license-eligible)
  • Licensure (or associate licensure) in counseling or social work
  • Experience supporting individuals in crisis
  • Strong communication, documentation, and computer skills
  • Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.

Preferred

  • Experience with crisis lines, helplines, or phone-based assessments
  • Training or facilitation experience
  • Background in call center or multidisciplinary environments

Why You'll Love Working at Crisis Connections

  • Comprehensive medical, dental, and vision coverage
  • Generous paid time off and paid holidays
  • Retirement and transit benefits
  • Ongoing training and professional development
  • A mission-driven, inclusive workplace committed to equity and belonging

Ready to Make an Impact?

If you're energized by meaningful leadership, clinical excellence, and supporting both staff and community members during critical moments, we encourage you to apply.

Apply today and help strengthen the future of crisis care.

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FAQs About 988 Clinical Supervisor - Grave Yard Shift Jobs at Crisis Connections

What is the work location for this position at Crisis Connections?
This job at Crisis Connections is located in Seattle, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Crisis Connections?
Candidates can expect a pay range of $86,000 and $94,000 per year.
What employment applies to this position at Crisis Connections?
Crisis Connections lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Crisis Connections?
Crisis Connections is looking for a candidate with "Senior-level" experience level.
Does Crisis Connections allow remote work for this role?
Yes, this position at Crisis Connections supports remote work, giving candidates the flexibility to work outside the primary office location.
What education level is required for this job?
The education requirement for this position is Social Work (LSW, LMSW, LICSW). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Crisis Connections for this role?
Crisis Connections offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Crisis Connections?
You can apply for this role at Crisis Connections either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.