Service Manager

Vision Ford-LincolnWahpeton, ND

$50,000 - $120,000 / year

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Overview

Compensation

$50,000-$120,000/year

Job Description

️ Service Manager

Location: Vision Ford Lincoln – Wahpeton, ND Employment Type: Full-Time Compensation: Base + Commission

Job Description:

Are you a high-performing leader who thrives on building strong teams and delivering top-tier customer experiences? Vision Ford Lincoln is looking for a Service Manager who’s ready to take charge, lead by example, and help drive our service department to the next level.

We’re a fast-growing dealership built on high standards, real teamwork, and big growth opportunities. If you’ve got the drive, we’ve got the career path.

What You’ll Do:

Lead, train, and support a high-performing team of service advisors and technicians

Manage daily service operations to ensure productivity, profitability, and customer satisfaction

Maintain CSI standards and ensure timely, quality repairs

Collaborate with Parts, Sales, and Warranty departments to maximize internal efficiency

Forecast staffing needs and service volume to support store growth

Champion a winning service culture focused on excellence, speed, and transparency

Requirements

What You’ll Need:

‍️3+ years experience in fixed ops or service management (automotive preferred)
Strong leadership, coaching, and conflict-resolution skills
Ability to handle a fast-paced environment with ease
Strong understanding of vehicle systems and repairs
Comfort with computers and DMS (CDK, Reynolds, etc., a plus)
Working knowledge of RO metrics, profitability, and technician productivity
Valid driver’s license & clean driving record

Ability to manage workflow, customer concerns, and vendor relationships

A results-driven mindset with a passion for people and process improvement

Benefits

What We Offer

Competitive Pay

75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional

️ 401(k) with Company Match

Paid Training & Certification

️ Paid Time Off + Holidays

Employee discounts on vehicles, service, and parts

Positive Team Culture with real career growth

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FAQs About Service Manager Jobs at Vision Ford-Lincoln

What is the work location for this position at Vision Ford-Lincoln?

This job at Vision Ford-Lincoln is located in Wahpeton, ND, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Vision Ford-Lincoln?

Candidates can expect a pay range of $50,000 and $120,000 per year.

What employment applies to this position at Vision Ford-Lincoln?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Vision Ford-Lincoln?

You can apply for this role at Vision Ford-Lincoln either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.