Customer Service Rep - Work From Home

Spade RecruitingWashington, DC

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Career Development

Job Description

Empower Families. Redefine Your Career. Work Remotely.

Join a purpose-driven organization dedicated to supporting hardworking families across the U.S. and Canada. For over six decades, we’ve provided essential life and supplemental protection through exclusive partnerships with labor unions, associations, and community groups—earning the trust of those who keep our communities running.

As we expand our remote team, we're looking for motivated individuals who want more than just a job—they want a meaningful career that makes a difference.

What You’ll Do:

Forget cold calls. Our clients come to us. Your role focuses on guiding and advising members who have already expressed interest in their benefit options. You’ll be responsible for:

Reaching out to members by phone or video to schedule consultations
Hosting virtual meetings to assess needs and recommend tailored coverage
Walking clients through enrollment and completing applications
Maintaining accurate records and ensuring a seamless onboarding experience
Continuously developing your skills through mentorship and training sessions

What You Bring to the Table:

A strong desire to make a positive impact in people’s lives
Confidence communicating and building trust with clients
Self-discipline and a proactive work ethic
A driven, coachable mindset with a willingness to learn
Prior experience in customer service or sales is helpful—but not mandatory
Eligibility to work in the U.S. or Canada

Why You’ll Love It Here:

Fully Remote: Work from anywhere with a stable internet connection
Consistent Pay: Weekly earnings plus monthly performance bonuses
Career Advancement: Promotions based on performance, not tenure
Health Coverage: Access to benefits after the probationary period
Travel Rewards: Earn all-inclusive trips to top-tier destinations
Inspiring Team: Be part of a mission-focused culture that supports your growth

Make your work matter. Join a team where your career helps others protect what matters most.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Customer Service Rep - Work From Home Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?

This job at Spade Recruiting is located in Washington, DC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Spade Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Spade Recruiting?

Spade Recruiting lists this role as a Full-time position.

What experience level is required for this role at Spade Recruiting?

Spade Recruiting is looking for a candidate with "Senior-level" experience level.

Does Spade Recruiting allow remote work for this role?

Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at Spade Recruiting?

You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.