Watch Officer/Systems Administrator
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$120,000-$150,000/year
Benefits
Health Insurance
Disability Insurance
Life Insurance
Job Description
POSITION SUMMARY:
System Administrator / Watch Desk position that provides support for a dynamic operational environment while maintaining the capability to interact with multiple levels of the Agencies organizations. The following roll will be responsible for supporting the current infrastructure by checking for system vulnerabilities and managing various Data flow / Watch desk projects. This position is also responsible for providing request management support, which can include but is not limited to, account creation, removal, transfer, grouping, password management, as well as storage allocation, locality, recovery, backup, and restoration, etc. Responsibilities also include support for Windows operating systems. Including installing and loading operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. This position will also need to provide detailed documentation.
For the required and desired qualifications, include what position the candidate acquired the said experience and one (1) example of what they did to gain that experience.
REQUIRED QUALIFICATIONS:
a) Bachelor’s Degree in a technical field. Five (5) additional years’ experience in a Systems Administrative or Watch Desk position can be substituted for a bachelor’s degree
b) Minimum 3 years’ experience as a Systems Administrator or Watch Desk Analyst
c) Minimum 2 years’ experience with Microsoft Windows operating systems administration and industry best practices.
d) Minimum 1 years’ experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
e) Past proven ability and willingness to work under the technical direction of senior staff.
f) Experience performing under various levels of urgency and ability to meet deadlines.
g) Experience communicating and documenting technical issues, risks, and approaches to direct reports, peers, superiors, and clients
h) Experience providing support for the escalation and communication of status to agency management and internal customers
i) Experience gathering requirements based on feedback and feature requests of users.
Requirements:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
DESIRED QUALIFICATIONS:
Previous Watch Desk Support experience
Information Assurance Technical (IAT) Certification
Salary range = $120,000 - $150,000, depending on education, certification and experience.
Peterson Technologies provides for an excellent benefit package to include generous PTO, healthcare, STD, LTD, Life Insurance, 401k contribution and Tuition and Training reimbursement.
Salary range depending on experience
Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.
Please send your request to HR at jobs@ptech-llc.com or call.
Peterson Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
System Administrator / Watch Desk position that provides support for a dynamic operational environment while maintaining the capability to interact with multiple levels of the Agencies organizations. The following roll will be responsible for supporting the current infrastructure by checking for system vulnerabilities and managing various Data flow / Watch desk projects. This position is also responsible for providing request management support, which can include but is not limited to, account creation, removal, transfer, grouping, password management, as well as storage allocation, locality, recovery, backup, and restoration, etc. Responsibilities also include support for Windows operating systems. Including installing and loading operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. This position will also need to provide detailed documentation.
For the required and desired qualifications, include what position the candidate acquired the said experience and one (1) example of what they did to gain that experience.
REQUIRED QUALIFICATIONS:
a) Bachelor’s Degree in a technical field. Five (5) additional years’ experience in a Systems Administrative or Watch Desk position can be substituted for a bachelor’s degree
b) Minimum 3 years’ experience as a Systems Administrator or Watch Desk Analyst
c) Minimum 2 years’ experience with Microsoft Windows operating systems administration and industry best practices.
d) Minimum 1 years’ experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
e) Past proven ability and willingness to work under the technical direction of senior staff.
f) Experience performing under various levels of urgency and ability to meet deadlines.
g) Experience communicating and documenting technical issues, risks, and approaches to direct reports, peers, superiors, and clients
h) Experience providing support for the escalation and communication of status to agency management and internal customers
i) Experience gathering requirements based on feedback and feature requests of users.
Requirements:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
DESIRED QUALIFICATIONS:
Previous Watch Desk Support experience
Information Assurance Technical (IAT) Certification
Salary range = $120,000 - $150,000, depending on education, certification and experience.
Peterson Technologies provides for an excellent benefit package to include generous PTO, healthcare, STD, LTD, Life Insurance, 401k contribution and Tuition and Training reimbursement.
Salary range depending on experience
Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.
Please send your request to HR at jobs@ptech-llc.com or call.
Peterson Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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FAQs About Watch Officer/Systems Administrator Jobs at Peterson Technologies
What is the work location for this position at Peterson Technologies?
This job at Peterson Technologies is located in Annapolis Junction, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Peterson Technologies?
Candidates can expect a pay range of $120,000 and $150,000 per year.
What employment applies to this position at Peterson Technologies?
Peterson Technologies lists this role as a Full-time position.
What experience level is required for this role at Peterson Technologies?
Peterson Technologies is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Peterson Technologies?
You can apply for this role at Peterson Technologies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.