Customer Service Representative

Molly MaidSan Antonio, Texas

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Job Description

We are growing! We are a customer and employee focused industry company. We are interviewing for an experienced CSR with 2 years of experience. Monday-Friday. Paid vacation and holidays. Full time (40 hrs weekly) $13.50 an hour plus weekly bonus opportunity. The position requires phone, sales and computer skills, scheduling, customer satisfaction resolution, and date entry.
We work hard and have fun!

You will have a variety of duties, such as, but not limited to:

Respond to a variety of customers via phone, email and other communication channels
Help build relationships with our customers and provide an experience beyond their expectations
Proven experience to listen effectively and communicate solutions to customers both orally and through written communication in a positive manner
Ability to multi-task while maintining integrity and quality of service to our customers
Perform administrative functions including data entry, payment processing, and supply inventory
Assist with personnel management, including hiring and recruiting functions
Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Minimum two years experience with one company
Bi-lingual Spanish and English
Strong interpersonal oral and written communication skills
Detail-oriented with strong data entry skills
Must possess a passion to help customers and team members
Valid driver license

Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

Compensation: $13.00 per hour

When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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