Abridge Program Manager -Bilingual Mandarin
Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Compensation
$65,000-$85,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Overview
The Abridge Program Manager oversees the daily operations of the Abridge Program, including academic advising, college preparation, residential life, and student support services.
This role supervises School Advisors and Dorm Managers, ensures high-quality student services, and coordinates communication among students, parents, school personnel, and external partners. The Program Manager is also responsible for staff performance, operational effectiveness, and continuous program improvement.
Key Responsibilities
1. Team Leadership & Staff Management
- Lead, supervise, and evaluate School Advisors and Dorm Managers to ensure consistent service quality and operational effectiveness.
- Assign student cases and staff responsibilities, establish performance expectations, and conduct regular team meetings and case reviews.
- Provide staff training, coaching, and ongoing support to improve team performance and accountability.
2. Academic Advising & College Planning
- Oversee students' academic progress, attendance, performance, and overall educational development.
- Ensure School Advisors provide effective academic guidance, student follow-ups, and timely interventions for students requiring additional support.
- Supervise college planning and admissions preparation, including academic goals, application timelines, and college readiness.
- Coordinate with teachers, college counselors, and educational partners to support students' academic and college admission goals.
3. Residential Life & Student Support
- Oversee residential operations and supervise Dorm Managers to ensure compliance with program policies, safety standards, and student supervision requirements.
- Monitor student conduct, attendance, curfews, leave requests, and residential concerns.
- Manage escalated student cases involving academic, behavioral, residential, or personal development challenges.
- Coordinate student support plans and promote student well-being, engagement, and personal growth.
4. Parent Communication & Stakeholder Coordination
- Serve as a key liaison among students, parents, teachers, school administrators, advisors, and external partners.
- Ensure timely and professional communication regarding student progress, concerns, and necessary follow-up actions.
- Facilitate effective coordination between academic, advising, and residential teams.
5. Program Operations & Continuous Improvement
- Develop and maintain program SOPs, student tracking systems, reporting procedures, and operational standards.
- Monitor staff performance, student outcomes, and overall program effectiveness.
- Prepare regular reports and updates for school leadership.
- Identify opportunities to improve operational efficiency, student support services, and overall program quality.
Qualifications
- Bachelor's degree in Education, Counseling, Business Administration, or a related field.
- Minimum 3 years of experience in education, student services, or program management.
- Experience in staff supervision, team leadership, or program coordination.
- Strong organizational, communication, leadership, and problem-solving skills.
- Familiarity with the U.S. education system and college admissions process preferred.
- Experience working with international students preferred.
- English proficiency required; Mandarin Chinese proficiency preferred.
Compensation: $65,000.00 - $85,000.00 per year
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FAQs About Abridge Program Manager -Bilingual Mandarin Jobs at Cb
What is the work location for this position at Cb?
This job at Cb is located in Costa Mesa, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Cb?
Candidates can expect a pay range of $65,000 and $85,000 per year.
What employment applies to this position at Cb?
Cb lists this role as a Full-time position.
What experience level is required for this role at Cb?
Cb is looking for a candidate with "Director" experience level.
What benefits are offered by Cb for this role?
Cb offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Cb?
You can apply for this role at Cb either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.