Account Director / Client Services & Delivery Lead

DigitalDallas, TX

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Overview

Schedule

Full-time

Career level

Executive

Remote

On-site

Job Description

We're looking for an experienced Account Director / Client Services & Delivery Lead who thrives in a fast-moving agency environment.

You'll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are properly scoped, executed efficiently, and delivered to the highest standards. This role combines client leadership, delivery management, operational excellence, and commercial growth.

Requirements

Responsibilities

Own executive-level client relationships and serve as the primary strategic advisor.
Lead delivery across multiple retainer accounts from planning through execution.
Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM.
Manage project scope, priorities, timelines, budgets, and resource allocation.
Improve internal processes and operational workflows.
Ensure consistent quality across all client deliverables.
Identify account growth opportunities and contribute to client retention.
Partner directly with agency leadership to scale operations.

Requirements

At least 5–10+ years in a digital marketing, advertising, or creative agency.
Proven experience managing enterprise or mid-market client accounts.
Experience leading cross-functional digital teams.
Strong project and delivery management skills.
Excellent stakeholder management and executive communication.
Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics.
Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms.
Ability to work during US Central Time business hours.

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FAQs About Account Director / Client Services & Delivery Lead Jobs at Digital

What is the work location for this position at Digital?

This job at Digital is located in Dallas, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Digital?

Employer has not shared pay details for this role.

What employment applies to this position at Digital?

Digital lists this role as a Full-time position.

What experience level is required for this role at Digital?

Digital is looking for a candidate with "Executive" experience level.

What is the process to apply for this position at Digital?

You can apply for this role at Digital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.