Account Executive

What you will do:

We are expanding and are looking for a full-time Account Executive. Ideally this person will be located in Denver, CO or Dallas, TX and will have the ability to come into the office 2-3 times per week.

Where you will have impact:

• Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups.
• Build, organize, and execute a territory plan to achieve business aims and sales targets.
• Utilize and develop innovative strategies to maximize results and win over challenging targets.
• Integrate generative AI tools to streamline lead generation, personalize outreach at scale, and enhance the speed and quality of client communications.
• Respond to all incoming product inquiries, referrals, and leads in a timely and effective manner.
• Preparation of accurate quotes, development, and presentation of proposals to clients in a professional and confident manner.
• Organization of online or personal product demonstrations and advanced training sessions.
• Maintain accurate records of your business development activities on Lighthouse's CRM system.
• Achieve sales KPI's and targets.
• Maintain regular contact with prospective clients and new accounts.
• Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations.
• Contract negotiation as required, maintaining a balance between optimal service, value for the client and Lighthouse's profit margins.
• Ensure all documentation is complete post-sales to set up trials, and to move the client to a subscription.
• Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback.
• Attend meetings, (inter)national conferences and organize regional road shows as required.
• Demonstrate commitment to the team to ensure the team achieves its goals, objectives and service level agreements (SLA's).
• Adopt the relevant processes, procedures, and policies to ensure a consistently high level of service is adhered to.

About our team:

Join our dynamic Revenue team of over 150+ sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

What's in it for you?

• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Hybrid working environment.
• Flexible time off: Autonomy to manage your work-life balance.
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Employer paid Short Term Disability + $50,000 Life Insurance
• Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are:

• A minimum of a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
• You have 2+ years relevant experience in business development in the hospitality business, or with a SaaS company
• Relevant experience in revenue management or knowledge of different Hotel PMS & RMS software is a big plus
• You are able to effectively interface with all levels and teams on a formal, informal, written and verbal basis
• You are comfortable navigating software and conducting webinars/tutorials
• You have a focused, "hunter" mentality to find, solicit, and drive new business to the company
• You have experience with SalesForce, or other CRM systems and related sales tools
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
• Of course, you have excellent written and oral communication skills and demonstrates a high level of diplomacy

In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $70,000 - $80,000 + commission ($130,000-$140,000 OTE). We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.