Account Manager
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Job Description
| Candidates Request Form | ||||||||||
| 1 | Job Title | Account Manager | ||||||||
| 2 | Client Company/Dept. Name | Cecil County, MD | ||||||||
| 3 | Address | 200 Chesapeake Blvd. | City Name | Elkton | State Name | MD-Maryland | Zip Code | 21921 | If others (Address) | |
| 4 | ||||||||||
| 5 | Duration of the project | Project Start Date | Jan-26 | Project End Date | Jun-31 | |||||
| 6 | No. of Openings | 1 | No. of Maximum Submissions | 1 | ||||||
| 7 | Job Description | " Review incoming task order requirements and coordinate with internal stakeholders and subject matter experts to ensure complete understanding of client needs. " Collaborate with client representatives and internal Abacus teams to ensure accurate fulfillment of staffing requests and adherence to contract requirements. " Manage daily staffing operations, including candidate submittals, interview coordination, onboarding, and timekeeping compliance. " Oversee end-to-end staffing processes to maintain high quality and timely response to all client requisitions. " Build and maintain professional relationships with client departments, ensuring reliable and consistent service delivery. " Coordinate with recruiting teams to identify qualified candidates and sustain a proactive pipeline for recurring or critical positions. " Ensure acknowledgment of job orders within required response timelines and confirm fulfillment progress regularly. " Address personnel issues promptly in collaboration with HR, compliance, and payroll teams to ensure smooth workforce management. " Develop and implement efficient administrative and operational processes to ensure seamless execution and accurate reporting of all assignments. " Prepare and deliver weekly, monthly, and quarterly reports on staffing activity, employment statistics, and performance metrics. " Track key performance indicators (KPIs) such as fill rate, retention, and client satisfaction, identifying trends and recommending process improvements. " Participate in continuous improvement and quality assurance efforts to enhance service efficiency, compliance, and client satisfaction. " Maintain compliance with all contractual, employment, and safety requirements under applicable laws and organizational standards. | ||||||||
| 8 | Skill set info | " 8+ years of progressive experience managing or coordinating staffing operations for government, transportation, or large-scale public-sector clients. " Strong understanding of contract execution, reporting, and compliance processes. " Proven ability to coordinate multiple client accounts and manage high volumes of requisitions under strict timelines. " Expertise in the full staffing lifecycle - requisition intake, sourcing, vetting, onboarding, and employee management. " Experience tracking and analyzing performance data, with focus on metrics like time-to-fill, retention, and attendance compliance. " Excellent communication, organization, and client service skills, with the ability to collaborate effectively across teams. " Knowledge of federal, state, and local labor standards, including FLSA, EEO, ACA, and background screening requirements. " Proficient with applicant tracking systems (e.g., JobDiva, Bullhorn) and productivity tools (Excel, PowerPoint, Outlook). " Skilled in handling high-pressure, deadline-driven environments with professionalism and attention to detail. " Strong analytical and problem-solving abilities, with a focus on continuous improvement and client satisfaction. | ||||||||
| 9 | Education | Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related discipline. | ||||||||
| 10 | Certifications (if required) | Preferred: SHRM-CP, PHR, or PMP Certification. | ||||||||
| 11 | Documentation Required for submission | Resume | ||||||||
| 12 | Work Hours | General | ||||||||
| 13 | ||||||||||
| 14 | Work authorization required | US Citizen & GC | ||||||||
| 15 | Relocation is accepted | No | ||||||||
| 16 | Remote work | No | ||||||||
| 17 | Additional Notes if any | |||||||||
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
