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Account Manager

Advance ServicesHastings, NE

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Job Description

Account Manager Advance Services is seeking seeking a hands-on, people-focused Account Manager to oversee client relationships and field operations for our cleaning accounts. This role is critical to ensuring customer satisfaction, maintaining service quality, and managing on-site staff performance. The ideal candidate is proactive, organized, and comfortable working directly with both clients and employees.Bilingual (English/Spanish) is strongly preferred and considered a major asset for this role. Key Responsibilities
  • Conduct regular on-site visits to customer locations to ensure service quality and satisfaction
  • Perform routine inspections and document both positive and negative feedback
  • Serve as the primary point of contact for assigned customer accounts
  • Address customer concerns promptly and professionally
  • Interview, hire, train, and onboard cleaning staff
  • Manage employee performance, including coaching, corrective action, and terminations when necessary
  • Ensure compliance with company standards, safety procedures, and client expectations
  • Maintain accurate inspection reports, employee documentation, and account notes
  • Collaborate with operations and management to improve service delivery and retention
Hours: 8am-5pm, base hours, some evenings and weekends may be requiredPay: $75,000 per year + performance bonusesLocation: Hastings and Grand Island Compensation & Benefits
  • Base Salary: $75,000 per year
  • Bonuses: Performance-based (typical total compensation $80,000–$85,000 annually)
  • Paid Time Off (PTO)
  • Sick Pay
  • 3% SIMPLE IRA employer match
  • Aflac Dental and Vision Insurance
  • Health insurance planned with rollout expected in 2026
Apply for this job by clicking the apply button, apply on our website and select the Hastings Branch or by calling our office at (402) 463-6685 Stop in and see our experienced and friendly staff, at 215 S. Burlington Ave. Hastings, NE 68901 Advance Services is an equal opportunity employer.

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FAQs About Account Manager Jobs at Advance Services

What is the work location for this position at Advance Services?
This job at Advance Services is located in Hastings, NE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Advance Services?
Candidates can expect pay range between $20–$20 for this role.
What employment applies to this position at Advance Services?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Advance Services?
You can apply for this role at Advance Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.