Account Manager — Strategic Accounts

GiftogramWhippany, NJ

$90,000 - $150,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$90,000-$150,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Account Manager — Strategic Accounts · Whippany, NJ · Full-Time · In-Office

About Giftogram

At Giftogram, we believe every thank-you should feel personal — not transactional. Our platform helps businesses appreciate employees, customers, and partners through meaningful, flexible gift cards that create real moments of recognition.

We're the #1 rated rewards and incentives platform on G2, used by more than 22,000 businesses — including 1 in 3 Fortune 500 companies. We're growing, and we're building the team to match.

The Role

As a Strategic Account Manager, you'll own a portfolio of Giftogram's most important customers — mid-market and enterprise organizations who already see Giftogram as a core part of how they recognize and reward people. Your job is to deepen those relationships, uncover expansion opportunities, and make sure every customer feels like they have a real partner in us.

This isn't a cold-start role. You're inheriting real accounts with real momentum. Your job is to grow them.

You'll balance strategy and execution: part trusted advisor, part growth driver, part internal advocate. The best people in this role don't just manage accounts — they make customers want to expand.

What You'll Own

A portfolio of active accounts, with full ownership of retention, growth, and satisfaction
Upsell and cross-sell opportunities across new teams, departments, and use cases
Multi-threaded relationships — you're never relying on a single point of contact
Structured business reviews and ROI conversations that connect Giftogram's value to what customers are actually trying to accomplish
Accurate pipeline forecasting and account planning in HubSpot
A voice for your customers internally — their wins are your wins

You Might Be a Great Fit If You Have

3–5+ years in account management, strategic sales, or customer success — with a real track record of expansion, not just renewal
Experience working with HR, Finance, or Operations buyers at large organizations — you understand how enterprise decisions get made
The ability to build credibility quickly at multiple levels, from daily users to senior stakeholders
A consultative approach — you ask good questions, listen well, and bring ideas, not just check-ins
CRM discipline (we use HubSpot) and the organizational habits to manage a book without things falling through the cracks

Compensation & Benefits

$130,000 – $150,000 OTE with accelerators above target
Base salary: $90,000 – $110,000
401(k) with 4% company match
Medical, Dental, and Vision — effective Day 1
15 PTO days + paid company holidays

Sound like you?

We'd love to hear from you. Strong candidates will be asked to complete a short exercise as part of the process — nothing lengthy, just a chance to show how you think.

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FAQs About Account Manager — Strategic Accounts Jobs at Giftogram

What is the work location for this position at Giftogram?

This job at Giftogram is located in Whippany, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Giftogram?

Candidates can expect a pay range of $90,000 and $150,000 per year.

What employment applies to this position at Giftogram?

Giftogram lists this role as a Full-time position.

What experience level is required for this role at Giftogram?

Giftogram is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Giftogram for this role?

Giftogram offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Giftogram?

You can apply for this role at Giftogram either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.