Account Manager, Energy Efficiency

Account Manager, Energy Efficiency (Field-Based)

Program Implementation

Location: Seattle, WA (Remote- Home Office with local travel)

Are you ready to make a difference?

ICF is seeking Residential Midstream HVAC and water heating Account Manager to support our midstream program. The successful candidate will be highly organized, customer service oriented, and adept with Microsoft Office products. Strong communication skills are essential.

As an Account Manager, you will work closely with the program team to manage the midstream rebate programs' relationships with the HVAC and water heating Distributors. Your focus will be on Distributor management and other technical services for a midstream rebate program.

Why you will love working here:

• Professional growth: Bring your passion, develop your personal goals and align them with our company purpose and values
• Employee community networks: Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals
• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

What you will be doing:

• Develop and maintain relationships and partnerships with major local, regional and national distributors, suppliers, contractors, and manufacturers to support their participation in the programs.
• Track and report on outreach efforts and results including savings delivered by each participant, strategies used to drive/improve performance along with results, and other metrics associated with achieving participation goals for the programs
• Cultivate and develop new relationships and partnerships with contractors and professional organizations to ensure program awareness and adoption.
• Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program.
• Preparing and presenting program requirements and training presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, ride-along with sales teams, etc.
• Assist program manager with the development and implementation of promotional strategies.
• Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management.
• Review and analyze QA/QC data for projects reported to client.
• Analyzing market trends and technologies to deploy for midstream programs.
• Must have a reliable vehicle for local travel. Requirements are between 25% to 50% of the time. (reimbursement for mileage provided)

What we need you to have (minimum qualifications):

• Bachelor's Degree (candidates can substitute one year of experience for each year of education)
• 2+ years of industry outside sales and/or business development experience.
• Must have a valid driver's license and able to pass an MVR (Motor Vehicle Record Check)

What we would like you to have:

• Strong work ethic and customer-service oriented attitude
• Experience managing accounts in HVAC and water heating equipment supply chains
• Experience managing successful energy efficiency opportunities, with specific expertise working with any of the following: contractors, distributors, or commercial business customers
• Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)
• Ability to work with all levels of internal employees, as well as outside clients and vendors
• Proficiency in MS Office Applications (Power BI, Word, Outlook, Excel)
• With a customer relations management (CRM) tool and databases is a plus
• Working in or managing a contractor network and with the trades
• Scheduling and managing trainings or other events
• Working with or managing databases a plus
• Bilingual in English and any other language a plus

Key responsibilities include:

• Outreach to new and existing Distributors
• Training new program contractors on participation requirements
• Tracking and reporting outreach outcomes
• Conducting market research
• Processing program applications

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$73,770.00 - $125,408.00

Seattle, WA (WA26)