Account Manager
Impact KidsArlington Heights, IL
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Overview
Schedule
Full-time
Career level
Director
Remote
Remote
Job Description
About Us:Impact Kids has been providing safe, fun, and meaningful enrichment programs for over 5 years, and today we serve students at public and private schools across the country. Students have a safe space to develop, learn, play, and most importantly, just be kids in our before, during, and after school programs!Who We Are Looking For:We are looking for a motivated and experienced Account Manager to oversee and support a large regional account with multiple locations. This person must be highly organized, people-oriented, and passionate about delivering exceptional service and operational excellence. The ideal candidate has a strong background in account management, client relations, and problem-solving.You will be directly accountable for the overall success, support, and satisfaction of all locations within the assigned account. This includes acting as the primary point of contact between Impact Kids and the partner organization, while supporting vendor management, troubleshooting operational challenges, and ensuring seamless communication across all locations.The Account Manager will work closely with both site level teams and the corporate office to ensure alignment, consistency, and high-quality program delivery. This individual must be proactive, solutions-driven, and capable of managing multiple priorities across a complex account structure.This individual must possess outstanding communication and relationship management skills, be highly responsive, and demonstrate a strong sense of ownership and accountability. A positive, hands-on approach and a commitment to delivering excellent service are essential.Experience Requirements:Minimum of 2 - 3 years in account management, client services, operations, or a related field. Experience managing large accounts, multiple locations, or working with corporate partners is preferred.Education Requirements:Bachelor’s degree (preferred but not required)Essential Job Responsibilities:
- Manage and oversee all aspects of a large regional account with multiple locations
- Serve as the primary point of contact for all account related communication and support
- Build and maintain strong relationships with site leaders, stakeholders, and corporate partners
- Support vendor management, coordination, and communication across all locations
- Troubleshoot operational challenges and provide timely, effective solutions
- Ensure consistent delivery of high-quality programs and services across all sites
- Collaborate with the corporate office to align on goals, expectations, and reporting
- Monitor account performance, identify areas for improvement, and implement solutions
- Provide ongoing support, communication, and updates to all stakeholders
- Maintain detailed records of account activity, issues, and resolutions
- Follow the Impact Kids Code of Conduct and maintain the Impact Kids look at all times
- Exhibit Impact Kids Core Values at all times and adhere to all company policies
- Have fun!
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FAQs About Account Manager Jobs at Impact Kids
What is the work location for this position at Impact Kids?
This job at Impact Kids is located in Arlington Heights, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Impact Kids?
Employer has not shared pay details for this role.
What employment applies to this position at Impact Kids?
Impact Kids lists this role as a Full-time position.
What experience level is required for this role at Impact Kids?
Impact Kids is looking for a candidate with "Director" experience level.
Does Impact Kids allow remote work for this role?
Yes, this position at Impact Kids supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Impact Kids?
You can apply for this role at Impact Kids either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.