Account Manager - Digital Advertising

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!

About the Account Manager - Digital Advertising

Our organization is seeking a strategic Account Manager to drive results within our specialized growth division. This team focuses on revitalizing revenue by reconnecting with and recovering dormant Small-to-Midsize Business (SMB) partnerships. In this role, you will investigate previous churn drivers, resolve service friction, and align current client goals with sophisticated platform solutions to hit aggressive performance milestones.

Location: Ogden, UT

What Will You Do?

• Dedicate efforts toward re-energizing a curated list of lapsed SMB clients, ensuring consistent achievement of reactivation and revenue benchmarks.

• Formulate and deploy comprehensive engagement plans to touch 100% of your assigned book through multi-channel communication, including cold calling, personalized emailing, and virtual presentations.

• Pinpoint past obstacles to investment and use deep product knowledge to brief former partners on recent platform enhancements and new service offerings.

• Utilize internal analytics and lead-scoring tools to rank dormant accounts based on their likelihood to re-engage and scale.

• Function as a subject matter expert in digital landscapes, converting a client's stalled marketing goals into high-impact, actionable campaign strategies.

• Maintain precise CRM records and forecasting data, with a specific emphasis on documenting the transition of accounts from inactive to active status.

• Consistently reach or surpass quarterly requirements regarding account penetration, engagement quality, and financial targets.

• Proactively navigate challenges and embrace shifting responsibilities as this high-growth business motion continues to mature.

What Will You Need to Succeed?

• 3+ years of experience in business development, account management, or high-velocity sales environments.

• Demonstrated success in managing high-volume outbound activity and the persistence required to find success with unresponsive or cold accounts.

• Exceptional verbal and written skills with the ability to establish trust quickly during virtual and phone-based interactions.

• A strong interest in the digital advertising ecosystem and the aptitude to synthesize complex technical concepts into clear, value-based language.

• A verifiable track record of meeting KPIs and a disciplined approach to managing a sales pipeline.

• Comfortable translating performance metrics into a compelling ROI narrative for clients who are not currently spending.

• Proficiency in CRM software (Salesforce preferred) and a commitment to data integrity and reporting accuracy.

• Ability to thrive in a fast-moving, evolving environment where change is frequent.

What We Offer:

In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off policy

• Paid medical leave

• Child/Dependent care reimbursement

• Education reimbursement

• 401k match, hardship loan program, access to financial wellness advisor

• Comprehensive healthcare coverage including medical, dental, and vision

Compensation Range: $50k - $55K

The hourly pay range for this position is between $22.00 and $24.04. This pay structure may also include a variable bonus component of $5,000 annually. There are several factors to consider including but not limited to, the role's responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.