Account Manager, Public Affairs & Crisis

The Role:

• Reputation Narrative Execution: Serve as the primary daily driver for 4–6 accounts. You develop and execute communications plans that are platform-agnostic, ensuring client missions and responses resonate in national newsrooms, policy circles, and digital social spaces.
• Modern Storytelling & Advocacy: Act as the hub for integrated communications. You understand how to coordinate earned media with digital advocacy and social-first content to ensure every campaign has a cohesive, 360-degree impact.
• Daily Client Stewardship: Serve as the trusted daily point person for clients ranging from corporate brands to non-profits and high-profile individuals. You provide thoughtful, real-time counsel through fast-moving news cycles and stressful situations.
• Crisis & Cultural Radar: Monitor the news cycle and social platforms daily with a critical eye. You aren't just looking for mentions; you are looking for emerging risks, vibe shifts, and trending topics that require either a proactive voice or a strategic silence.
• Content Command: Produce sophisticated, client-ready materials including executive talking points, op-eds, press releases, and briefing notes. You are a fast, sharp writer who knows how to frame complex issues for varied audiences with total precision.
• Event & Experience Support: Plan and execute media-specific events, including press conferences, panel discussions, and stakeholder briefings. You own the ground game—from guest list management to on-site media wrangling—ensuring everything is handled with professional poise.
• Mentorship & Team Coaching: Proactively mentor and teach junior staff. This is incredibly important to us; you are a natural coach who is invested in training the next generation of crisis professionals in the art of the modern pitch and the discipline of discretion.
• Relationship Driven: You recognize that the world of public affairs is built on trust. You lead by example in every interaction—prioritizing integrity, transparency, and professional poise with your team, your clients, and the media.

Who You Are:

• The Reputation Specialist: You have 5–6 years of experience in public affairs, crisis, or corporate communications. You pride yourself on your ability to learn a new issue or industry quickly and deeply.
• The Modern Strategist: You understand the mechanics of integrated communications and how social media moves the needle on public opinion. You are an outside-the-box thinker who loves a good brainstorm.
• High EQ: You possess high EQ and great judgment. You can read a room, handle last-minute client requests with ease, and know exactly when to make a decision and when to seek senior counsel.
• A Meticulous Storyteller: You are a strong writer—persuasive, concise, and creative. You can take a complex policy issue or corporate challenge and translate it into a narrative that compels an editor or an audience to take notice.
• Entrepreneurial & Agile: You have an innate curiosity and a desire to make things better. You don't wait for a process to be assigned; you look for ways to be helpful and bring fresh, innovative ideas to the table.
• Exceptionally Organized: You excel at managing multiple projects simultaneously with shifting priorities. You take accountability for your work and take genuine pride in the precision of your account management.