Account Manager
Transparent EnergyFairfield, NJ
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Overview
Schedule
Full-time
Career level
Director
Remote
Hybrid remote
Benefits
Health Insurance
Life Insurance
Paid Holidays
Job Description
TRANSPARENT ENERGY IS HIRING: ACCOUNT MANAGERDrive Client Success in the Leading Energy Procurement PlatformTransparent Energy is one of the fastest-growing energy auction platforms in the U.S., having facilitated over $5.35 billion in energy transactions and created $375+ million in client savings. Combining advanced proprietary reverse auction technology with deep market expertise, we serve 3,500+ commercial, industrial, and government clients nationwide.The OpportunityWe're seeking a motivated and detail-oriented Account Manager to join our revenue operations team. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth through effective account management and sales execution. This role requires a proactive approach to client retention, contract management, and strategic account development.What's In It For You?
- Competitive Compensation: Base salary with performance-based bonus tied to closed new business and client retention
- Professional Growth: Clear advancement opportunities within our rapidly scaling organization
- Industry Impact: Work with Fortune 500 companies and major energy buyers to optimize their procurement strategies
- Collaborative Environment: Join a dynamic team focused on innovation and client success
- Comprehensive Benefits: Health & Life Insurance, PTO, Paid Holidays, and professional development opportunities
- Bachelor's degree in Business, Marketing, or related field
- 5 years of experience in sales, account management, or client success roles; 2 years of experience in energy sector
- Strong interpersonal and communication skills with ability to build relationships at all levels
- Proven track record of managing client accounts and driving revenue growth
- Proficiency in CRM software and Microsoft Office Suite
- Ability to work independently and as part of a team in a fast-paced environment
- Hybrid Schedule for employees based in North Jersey & Chicago, will consider remote applicants
- Understanding of retail energy products and market dynamics
- Advanced proficiency in Excel and data analysis tools
- Experience managing complex, multi-site client accounts
- Manage the sales process from initial pitch through contract execution and service delivery, ensuring seamless client experience
- Oversee fulfillment of client contracts, ensuring all aspects of service delivery are met
- Manage sophisticated contract flows and data for multi-site, multi-state energy agreements
- Coordinate with pricing & market intelligence teams to facilitate procurement events
- Coordinate with supply partners to address high-priority client issues and ensure contract performance
- Serve as the primary point of contact for assigned accounts, building and maintaining strong relationships with clients
- Understand client energy needs and provide tailored solutions to meet their requirements
- Proactively address client issues and ensure high levels of customer satisfaction
- Create compelling, data-driven presentations for client executives
- Collaborate with marketing team on company-related lead generation campaigns targeting potential clients
- Support marketing campaigns by providing client insights and feedback
- Identify and engage with prospects through company marketing initiatives
- Utilize CRM and marketing platforms to track and nurture leads generated through company campaigns
- Focus on client retention through proactive relationship management and issue resolution
- Conduct market analyses to inform pricing strategies and identify expansion opportunities
- Develop strategies to maximize client lifetime value and account growth
- Identify opportunities to upsell existing procurement clients on complementary energy services including demand response programs, community solar initiatives, and bill auditing services
- Develop strategic approaches to introduce value-added energy solutions that complement core procurement offerings
- Collaborate with service delivery teams to understand and effectively position ancillary services based on client energy profiles and needs
- Track and report on success metrics for ancillary service adoption within assigned accounts
- Maintain accurate records of client interactions and account activities in CRM system
- Generate reports on account performance, client satisfaction, and revenue metrics
- Analyze client data to identify trends and opportunities for account optimization
- Track and report on key performance indicators related to client success and retention
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FAQs About Account Manager Jobs at Transparent Energy
What is the work location for this position at Transparent Energy?
This job at Transparent Energy is located in Fairfield, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Transparent Energy?
Employer has not shared pay details for this role.
What employment applies to this position at Transparent Energy?
Transparent Energy lists this role as a Full-time position.
What experience level is required for this role at Transparent Energy?
Transparent Energy is looking for a candidate with "Director" experience level.
What benefits are offered by Transparent Energy for this role?
Transparent Energy offers following benefits: Health Insurance, Life Insurance, Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Transparent Energy?
You can apply for this role at Transparent Energy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.