Account Manager, Nursing Education

UWorld is currently seeking a strategic and relationship-driven Account Manager to support the continued growth of our Nursing division across Northern California and the Pacific Northwest. This role will partner closely with the Account Executive and Team Leader to strengthen and expand our institutional B2B presence.

The Account Manager will focus on nurturing existing partnerships, driving retention, and identifying expansion opportunities within universities and colleges throughout the assigned territory. The ideal candidate is an expert relationship builder who excels at managing institutional accounts, supporting bulk purchase agreements, and ensuring long-term client success. Through proactive engagement, thoughtful account planning, and collaboration with the Account Executive, this individual will help maximize territory performance and deepen institutional partnerships.

Minimum Education Required

Bachelor’s degree in science, marketing, communications, business, or relevant field preferred.

Minimum Experience Required

• Minimum five years of experience in B2B sales and account management
• Experience in education, publishing, or healthcare-related industries preferred
• Demonstrated success in driving account retention and expansion revenue
• Experience in account planning, stakeholder management, and time management

Required Skills

• Strong presentation skills and comfort speaking in front of large groups
• Excellent verbal and written communication skills 
• Ability to build trust across multiple stakeholders
• Consultative mindset with strong problem-solving abilities
• Organized and detail-oriented with strong follow-through
• Collaborative and adaptable in a fast-growing environment
• Goal-oriented with a focus on retention, growth, and customer success
• Willingness to travel as needed

JOB DUTIES (Including but not limited to)

Account Management & Growth (70%)

• Partner closely with the Account Executive to support institutional accounts
• Manage post-sale onboarding, implementation support, and ongoing relationship development
• Drive year-over-year retention of university and college partnerships
• Identify and execute opportunities including bulk purchase renewals and cross-sell initiatives
• Conduct regular check-ins, business reviews, and product discussions with institutional partners
• Support pricing conversations, renewal negotiations, and contract management
• Monitor account health and proactively address risks to retention
• Deliver on-site presentations, sales demos, and webinars to faculty and student groups
• Attend conferences and tradeshows to strengthen existing relationships and engage prospects
• Maintain accurate CRM documentation including notes, forecasting insights, and follow-ups
• Meet monthly and quarterly retention and expansion revenue goals aligned with territory targets

Territory & Team Collaboration (30%)

• Work in tandem with the Account Executive to align on territory strategy and account planning
• Collaborate with Marketing to share customer insights and support targeted campaigns
• Coordinate with Customer Care to ensure seamless quote processing and customer support
• Participate in team meetings and contribute to territory performance initiatives
• Route qualified new business opportunities to the Account Executive for development and closure
• Demonstrate accountability by independently completing assignments and holding self and others to performance standards
• Pursue professional growth through training, feedback, and development opportunities

Perks & Benefits:

• 💰 Base + commission
• 🌴 Paid Time Off – because work-life balance matters.
• 🩺 Benefits Package – including medical, vision, dental, life, and disability insurance.
• 💼 401(k) with 5% Employer Matching – start planning for your future!
• 💪 On-Site and Virtual Group Fitness Classes – stay active and energized.
• 🌟 Supportive Work Environment – we foster a culture of growth, diversity, and inclusion.

At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.