Account Manager Unified Communications & Collaboration Tools - Region Antwerp

Working in Telenet Business

At Telenet Business, we put our business customers first. We open the digital door for companies, organizations, and governments so they can stay ahead of the competition, collaborate efficiently, and remain accessible at all times.

We do this with a strong team and a powerful portfolio-from internet and mobile/fixed telephony to IT solutions, hosting, camera surveillance, and building control.

We already do a lot… but with you as a Regional Account Manager UC&C, we can do even more.

What is UC&C at Telenet?

Within Telenet Business, Unified Communications & Collaboration (UC&C) refers to all solutions that help companies communicate and collaborate more effectively.

This includes:

• Cloud telephony (VoIP) and collaboration tools
• On-premise PABX systems from various vendors
• Hybrid communication solutions
• Telenet's own branded UC&C services

As a UC&C specialist, you guide customers in defining and optimizing their communication strategy.

Your role as Regional Account Manager UC&C

As a Regional Account Manager UC&C, you are the go-to expert in the Antwerp region for companies with 10 to 200 employees, with a focus on the upper SME segment (100-199 FTE).

You combine portfolio management with active acquisition.

Your responsibilities:

• Manage and grow an existing UC&C customer portfolio
• Actively prospect and acquire new business within your region
• Advise customers on the best UC&C solutions (cloud, on-premise, hybrid)
• Navigate complex DMU environments (IT and business stakeholders)
• Collaborate closely with Account Managers handling transactional services
• Guide customers through their digital transformation
• Ensure proper pipeline management and reporting

Your profile as our Regional Account Manager UC&C

• Minimum 5 years of B2B sales experience
• Strong background in PABX / UC&C (mandatory) and experience in the upper SME segment (100-200 employees)
• Knowledge of networking and telecom and experience in complex sales cycles and DMU structures
• Existing network is a strong asset
• Commercial, proactive, and results-driven
• Bachelor-level thinking
• Fluent in Dutch and English (French is a plus)

Our offer to you

At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters.

In addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.

An overview of our benefits:

• Mobility budget (company car)
• Meal vouchers and eco vouchers
• Mobile phone, mobile subscription, laptop, and employee discounts
• Hospitalization insurance (including an ambulatory plan) and group insurance
• 20 days of paid leave and 12 compensatory days off

We value your ongoing development, investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.

We also prefer working closely together. We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.

What happens after you apply?

Do you see a match with our position? Then we look forward to receiving your application. We always get back to you. When there's a match, we will reach out to you to get acquainted and explain the next steps in our selection process.