landing_page-logo
Sign Up
F logo

Account Representative

Firstsource SolutionsColorado Springs, CO

$19+ / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$19+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Account Representative (Collections)- Full-Time

Company: Firstsource Advantage

Location: Colorado Springs, CO

Pay: $19.00 per hour

Start Date: June 22, 2026

Schedule

Training Schedule:

Monday- Friday | 11:00 AM - 8:00 PM

Regular Work Schedule:

Monday- Friday | 11:00 AM - 8:00 PM

Launch Your Career with Firstsource Advantage

Are you looking for a career with growth potential, competitive benefits, and the opportunity to make a difference? Firstsource Advantage is seeking motivated, customer-focused professionals to join our team as Account Representatives.

In this role, you'll work directly with customers to help them resolve account balances and identify payment solutions that fit their financial circumstances. If you enjoy problem-solving, building relationships, and working toward goals, we'd love to hear from you.

What You'll Do

  • Communicate with customers regarding account balances and payment options
  • Handle inbound and outbound calls in a professional and respectful manner
  • Negotiate payment arrangements and assist customers in finding workable solutions
  • Maintain accurate account documentation and records
  • Follow all company policies as well as applicable federal and state regulations
  • Meet performance goals related to quality, productivity, and customer service

What We're Looking For

  • High School Diploma or GED required
  • Minimum of 6 months of experience in customer service, sales, collections, or a related field
  • Strong communication and active listening skills
  • Basic computer proficiency and ability to navigate multiple systems
  • Professional attitude with a strong work ethic
  • Ability to maintain confidentiality and handle sensitive information
  • Self-motivated, dependable, and goal-oriented

Why Join Firstsource Advantage?

Career Growth Opportunities

We believe in promoting from within and providing employees with opportunities to advance their careers.

Supportive Team Environment

Join a collaborative workplace where your contributions are valued and your success is celebrated.

Meaningful Work

Help customers regain financial stability while developing valuable communication and negotiation skills.

Paid Training

Receive comprehensive training and ongoing support to set you up for success.

Benefits (Eligibility Requirements Apply)

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Training
  • Monthly Performance Incentives
  • Employee Recognition Programs
  • Paid Time Off (PTO)
  • Sick Leave

Apply Today

Take the next step in your career and join a company committed to your growth and success.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Account Representative Jobs at Firstsource Solutions

What is the work location for this position at Firstsource Solutions?
This job at Firstsource Solutions is located in Colorado Springs, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Firstsource Solutions?
Candidates can expect a pay range of $19 (per hour).
What employment applies to this position at Firstsource Solutions?
Firstsource Solutions lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Firstsource Solutions?
Firstsource Solutions is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Firstsource Solutions for this role?
Firstsource Solutions offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Leave, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Firstsource Solutions?
You can apply for this role at Firstsource Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.