Account Strategy & Territory Program Manager
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Overview
Job Description
Your Work Matters
As an Account Strategy & Territory Program Manager, you will shape how our Pro and Commercial sellers show up in the market. Your decisions will directly impact revenue, seller effectiveness, and customer experience across 250+ stores. In a fast-scaling retail environment, your work creates clarity and momentum for a sales organization that depends on precision to win.
Your Day Consists Of
- Designing and refining Pro and Commercial sales territories to align with store growth, market opportunity, and headcount plans
- Evaluating territory capacity and coverage models to ensure sellers have balanced, scalable books of business
- Owning account assignment and reassignment processes with clear, consistent governance standards
- Auditing CRM data (Salesforce) to eliminate overlaps, gaps, and ownership confusion before they impact customers
- Partnering with Sales Leadership, Finance, HR, Store Operations, and IT to align territory strategy with expansion and organizational changes
- Documenting SOPs and leading continuous improvement initiatives that simplify how territories and accounts are managed
You’ll Be Successful With
- 4+ years in sales operations, commercial operations, territory management, or account governance in a multi-location environment
- Advanced CRM expertise (Salesforce strongly preferred), including territory logic, account hierarchy, and automation workflows
- A sharp analytical mindset- you’re comfortable balancing data accuracy with business realities
- High attention to detail paired with the confidence to push back when alignment rules aren’t followed
- Experience supporting a retail-based or distributed sales organization where growth creates constant realignment
- A bias for clarity — you document processes, anticipate risk, and eliminate ambiguity before it slows the field down
Work Environment / Physical Expectations
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.