Account Team Lead

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

The Opportunity:

As an Account Team Lead, your key objective will be growing the coverage and quality of Agoda's supply network. You will manage a team that take care of a large portfolio of emerging and high growth supply partners and assist in partnership related functions at scale.

Responsibilities:

• Manage a team of Team Captains and/or Account Executives who contact emerging and high growth supply partners to highlight revenue growth opportunities, respond to partner requests, and onboard new partners.
• Contribute to shaping plan, strategy and direction of Growth and Accelerator Team and ensure alignment and achievement of both regional and country growth target
• Provide constructive feedback - Coach, mentor, motivate and evaluate the performance of the team on a regular basis
• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success
• Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging
• Manage project sprints and ensure appropriate processes, plan and execution is delivered
• Ensure efficient communication with partners through various communication methods including phone, email, messaging, and webinars
• Oversee the prioritization of team daily tasks, monitor results and track progress in internal systems
• Improve team operational processes and manage supporting resources

Qualifications:

• Bachelor's Degree or higher from top university
• Minimum 5 years' experience working in operational or execution role
• Understands, demonstrates and can coach/train others on business development skills
• Minimum 3 years of senior supervisory/team management experience
• Analytical and proven track record in using data to drive teams and make decisions
• Intellectual curiosity
• Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments
• Ability to work under pressure in a competitive industry/rapidly changing environment
• Excellent communication & presentation skills and strong emotional intelligence
• Excellent language proficiency in English.

#Manila #Philippines

Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.