Accounting Support III

Accounting Support III- Remote

• Hourly range $18.00 -$23.00, depending on experience.

Toshiba America Business Solutions, a leader in digital technology, is seeking an Accounting Support III. Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently.

Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that has a need for people who are driven to contribute their professional best.

Summary:

The A/R Specialist will be responsible for the collection of invoices billed due from our direct customers and leasing company partners, reconciliation of customer accounts, resolution of customer disputes, and application of payments to customer accounts.  This position will interact with customers on a regular basis and collaborate with Sales, Service, Contract Billing, Order Processing and Accounting functions to resolve billing and collection issues.

Responsibilities:

• Collection of Direct and Lease company invoices by phone and email; collaborate with sales, finance, and customer support to resolve billing issues and streamline processes, including large bill and collect accounts.
• Customer Service and issue resolution, handle customer inquiries regarding invoices, payments and account status.
• Perform a variety of moderately complex accounting duties in the preparation, processing and maintenance of financial transactions and associated accounting functions including, as assigned, accounts payable/receivable and general accounting.
• Manage customer hold status by reviewing customer accounts for any past due invoices, process credit card transitions
• Process bad debt write offs
• Respond to inquiries from staff, vendors, customers regarding areas of responsibility and initiate appropriate action relative to problem resolution.
• Perform other related duties as assigned.

Qualifications:

• High School diploma, GED or equivalent.
• Three years of applicable account receivable experience or equivalent accounting support experience.
• Must have demonstrated understanding of collection processes.
• Excellent interpersonal, writing, organization, and communication skills.
• Ability to execute professional judgment and work in a fast-paced environment with multiple and changing priorities
• Proficiency with MS Excel, MS Word and Oracle Software

Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package including the following: 

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan 
• Pet Insurance
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation.Request@tabs.toshiba.com to request an accommodation.