Accounting Systems Support Specialist

Why should you keep reading and consider working here?

We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration. Our foundation of success is having effective working relationships, built on mutual trust and respect. We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed.

(You can learn more about us here.)

State Financial Services Division (SFSD), a division within Administration, continuously strengthens fiscal reporting, transparency, and accountability of state and local governments. We provide financial and technological solutions to our stakeholders by establishing an environment that fosters innovation, efficiency, and excellence. Our employees are cultivated through professional growth and development opportunities. (You can learn more about the division at the SFSD Website.)

What is this career opportunity?

We are seeking a unique individual who:

• Displays excellent soft skills to be a direct point of contact for customers of the division and external customers, both in writing and over the phone

• Feels both comfortable and competent to deliver formal training to an adult audience on topics related to the position

• Can work 'behind the scenes' in a proprietary accounting system to test functionality, provide technical assistance to users, and support security access requests

• Can perform a variety of transactional accounting functions

This position supports state agencies related to: State Accounting, Budgeting, and Human Resource System (SABHRS) and Statewide Accounting processes. Key responsibilities include acting as the primary contact for the Statewide Accounting Help Desk, researching and resolving cases in ServiceNow, testing system functionality, and assisting with year-end activities. The role also involves completing IRS 1099 and 1042 reporting, providing agency training on various SABHRS modules, and performing other miscellaneous accounting tasks. Additionally, this position responds to daily calls from the public and other state agencies.

What are we looking for?

Education and Experience:

• An associate degree in Accounting or Information Technology; AND

• Two years of accounting experience; OR

• Alternate combinations of education and experience will be considered on a case-by-case basis.

Competencies:

Knowledge of:

• Automated accounting systems

• Governmental accounting principles, practices, and procedures

• Generally Accepted Accounting Principles (GAAP)

• SABHRS experience is preferred

Ability to:

• Provide excellent customer service

• Build working relationships

• Communicate at an advanced level, both verbally and in writing

• Provide basic technical support to a proprietary accounting system

• Prepare and deliver training to an adult audience on topics related to position requirements

• Maintain, update and follow policies and procedures, as well as identify operational efficiencies

• Prioritize workload and work on multiple tasks

• Plan, organize, gather information, and conduct research

• Resolve issues using critical thinking skills

• Perform work both individually and as a team member

Does this sound like you?

Please tell us how and why by submitting your resume, cover letter, and three professional business references. (Please Note: You do not need to complete the "work experience" or the "education & certifications" portion of the application process in our recruiting system. You only need to upload the requested documentation.)

What can you expect from us in return for your work with our agency?

Ø Look here to see the additional benefits! They include:

o Work/life Balance

o Health Coverage

o Retirement plans

o Paid Vacation and Sick Leave and Holidays

o And more…

Ø Public Service Loan Forgiveness (PSLF) - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify!

Other important information to be aware of.

• This position requires the successful completion of a criminal background check.

• Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.