Accounts Receivable Clerk

ACCOUNTS RECEIVABLE CLERK

Ross Education Holdings, Inc.

Clinton Township- Office based position - not remote

Schedule: Monday-Friday- 8-4:30pm - with 2 days per month working 10am to 6:30pm.

Ross Education Holdings, Inc.'s non-profit secondary education centers are working to provide all students with the tools to become much needed health care professionals.

Ross is more than a place to work - we're a community built on shared values. As part of our team, you'll be asked to embody and uphold the Core Values that guide everything we do:

• Be Humble, Be Kind, Be a Good Steward, Embrace Accountability, Lead Responsibly and Deliver an Exceptional Student Experience

If these principles resonate with you and you're looking to contribute to a purpose-driven team, we'd love to meet you.

Are you organized and have great attention to detail?

The Accounts Receivable Clerk works under the direction of the Senior Student Ledger Accountant and the EVP of Accounting and Administration. This role is primarily responsible for all aspects of student ledger accounting including but not limited to: billing tuition and grants, sending drop letters to students and setting up payment plans, answering telephone calls from students regarding account balances, taking and posting student payments, assisting with third party agency invoicing, and supporting other administrative departments as needed. Additional transactional accounting and administrative responsibilities may be assigned.

Job Duties and Responsibilities

• Send out drop letters to students, set up payment plans, and send updated payment plans to servicing company (40% of job responsibility)
• Serves as front-line customer service representative responding professionally and courteously to all inquiries from constituents, i.e. student, parents and staff, through personal, electronic, and telephone communications
• Billing tuition and grants
• Follow up with campuses regarding no start students and bill for laptops as needed
• Review ledgers of graduates to ensure tuition, grants, and financial aid payments match the servicing company's records
• Update student demographic information such as addresses and notate all correspondence in database
• Take and post student payments
• Assist with third-party agency invoicing
• Address and research inquiries from corporate representatives, school managers, and other department staff
• Meet/exceed the customer's (internal and external) expectations by understanding, anticipating, and meeting customer needs
• Exhibit proactive communication
• Cross train to assist with daily duties as needed and assigned by supervisor
• Other duties and special projects as assigned

Benefits

• Health, Dental & Vision Insurance
• Paid Time Off
• 401(k)
• Tuition Reimbursement
• Employee Referral Bonus Program
• Monthly pay and direct deposit