Accounts Receivable Specialist

• Affirming human worth
• Fostering self-determination
• Valuing diversity
• Seeking social justice

• Monthly Billing & Accounts Management: Process accurate and timely billing for all private insurance companies as well as county contracts for services rendered, ensuring compliance with billing guidelines and timelines.
• Insurance Coordination: Work with private insurance providers and government programs (e.g., Medicaid, Medicare) to verify coverage and process preauthorizations for client services.
• Client Documentation: Collect, maintain, and review client documentation to ensure compliance with preauthorization requirements and billing processes. Follow-thru with any follow up needed from insurance company and for denials/appeals.
• Account Monitoring: Monitor client accounts for outstanding balances and discrepancies, ensuring prompt follow-up on unresolved issues, and coordinating resolution efforts with clients and insurance providers.
• Accounts Reconciliation: Perform monthly reconciliation of accounts receivable (AR), ensuring all transactions are accurately recorded, and perform periodic AR reviews with program staff to maintain up-to-date records.
• Quarterly AR Review: Attend quarterly reviews with program staff to discuss outstanding balances, billing issues, and strategies for improving AR management and collection processes.
• Confidential Record Maintenance: Maintain client records in compliance with privacy laws (HIPAA) and organizational policies, ensuring data confidentiality and security.
• Customer Service: Provide exceptional service to clients regarding billing inquiries, payment arrangements, and clarifying any questions related to their accounts or services received.
• Collaboration: Work closely with finance and JRC staff to support the program's overall operation.

• Proven experience in accounts receivable, insurance billing, or related administrative functions, preferably in a healthcare or social service setting.
• Strong understanding of insurance processes, preauthorizations, and contract billing.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• High attention to detail and accuracy in managing financial data.
• Strong written and verbal communication skills, with the ability to interact professionally with clients, insurance providers, and team members.
• Ability to pass a criminal background check.
• Ability to maintain confidentiality and uphold ethical standards in handling sensitive client information.
• Proficient in Microsoft Office, especially Excel, and other financial management software.

• Experience working with government-funded programs such as Medicaid or Medicare.
• Familiarity with HIPAA regulations and other privacy standards.
• Previous experience in a behavioral health or addiction treatment setting.
• Previous experience with MN-ITS and other insurance platforms.

• Ability to work at a computer for extended periods.
• Occasional lifting of office supplies or files (up to 25 pounds).

• Must be able to bend, stoop, kneel and climb (ascend and descend) flights of stairs.
• Other lifting or physical requirements as added from time to time, or as required to perform the essential functions of the position.

• Salary range: $48,000 – $52,000/year depending on qualifications & experience
• Benefits: Health and Dental Insurance, 403(b), Employer paid life insurance, virtual care benefits, long-term disability, PTO, and paid holidays

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