Accucare General Manager - Accucare Inc
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Overview
Job Description
Lead a mission-driven team that helps people live healthier, more independent lives at home.
Accucare is a trusted, family-owned home medical equipment provider based in Asheville, NC, serving 20 counties across Western North Carolina. For nearly two decades we have specialized in respiratory care (including hard-to-find infant and pediatric solutions), sleep therapy, oxygen systems, DME, orthotics, and related supplies. We are ACHC-accredited and known for compassionate, high-touch service that patients and referral partners count on.
We are seeking an experienced, hands-on General Manager to own the day-to-day performance of the business, drive operational excellence, and serve as Compliance Officer and Performance Improvement Coordinator. This is a visible leadership role with direct impact on patient care quality, team development, and company growth-right here in Asheville.
Why This Role Matters
You will shape the culture, systems, and results of a local company that makes a real difference in patients' lives-especially the most vulnerable (infants, children, and adults with complex respiratory needs). You will work closely with the Owner while leading a multidisciplinary team and having the authority to improve processes, develop people, and strengthen compliance and service standards.
What You'll Own
- Recruit, hire, develop, and direct the team (Payroll/Admin, Purchasing, Customer Care, Billing, Sales & Marketing, Respiratory Care, and DME Technicians)
- Build and run internal systems that measure, assess, and continuously improve company performance
- Ensure consistently high-quality patient service and operational excellence
- Lead regular supervisor meetings, conduct annual performance evaluations, and set clear goals with follow-through
- Partner with the Owner to develop the annual budget and actively manage expenses
- Serve as Compliance Officer and Performance Improvement Coordinator-maintain full regulatory and accreditation compliance, implement best practices, and participate in surveys and inspections
- Delegate effectively while remaining accountable for results
- Contribute to company committees, in-service education, and your own continuing professional development
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