ACH Processing Specialist

Description

Under general supervision, while following established policies and procedures, the ACH Processing Specialist performs a variety of semi-complex and routine accounting, clerical and operational duties in the Accounting Department related to ACH's and Share Drafts; including receiving, sorting, and proofing accounting documents, posting totals to the general ledger, performing arithmetic calculations, reviewing internal records and reconciling accounts, and performing other related duties; responding to questions and/or providing information upon request from members (internal and external); processing all requests/transactions as appropriate; and assisting members and potential members in understanding and utilizing Credit Union products and services.

This is a full-time position (Monday thru Friday) and the ideal candidate will have the flexibility to work Saturdays as needed, occasional community events (once or twice a year), must consistently uphold the mission, vision, and core values of the credit union, and possess the ability to cope in a team focused, fast-paced sales and service culture.

DUTIES AND RESPONSIBILITIES:

ACH

• Processes and reconciles all payroll deduction accounts, pre-authorized transfers and ACH distributions; receives and processes daily ACH files, verifies ACH pre-notes, returns ACH overdrafts and non-post able items to the Federal Reserve Bank (FRB)
• Maintains stop payments and revocations for ACH and ensures that stop payments are on the system; collects fees for stop payment processing if applicable
• Attends to all incoming and outgoing wire activities and verifying Verafin sanctions
• Researches and resolves member (internal and external) problems/questions utilizing tact and experienced based knowledge; explains specific policies and procedures while representing the Credit Union in a professional manner and maintaining positive member relations
• Facilitates annual third-party ACH and wire audits

Share Draft

• Processes Share Draft daily returns via the processor, including inquiries and retrievals; processes and resolves member inquiries regarding share drafts, returned checks and stop payments; and maintains and updates member records as needed
• Ensures that draft stop payments are on the system; collects fees for stop payment processing if applicable
• Places stop payments on credit union drafts and respond to status inquiries; prepares and mails overdraft notices for draft accounts when needed

Miscellaneous

• Processes incoming and out-going, foreign and domestic wires
• Processes Remote Deposit Capture enrollments and transactions daily
• Process Bill Pay file daily
• Trains staff for support in their absence
• Attends necessary external and internal training
• Other duties as assigned

Requirements

• Requires High School Diploma or equivalent (GED), AA in accounting or college level accounting courses preferred
• Minimum 2 years previous in accounting, ACH, share draft, and/or financial institution back-office accounting operations experience required
• NACHA Accredited ACH Professional(AAP) or Accredited Payment Risk Professional(APRP) certification preferred or required within 2 years of employment
• Demonstrated experience with GAAP or credit union accounting principles
• Must be bondable
• Requires basic knowledge of Microsoft Word and Excel