Admin Computer Support Specialist

STAFF TODAYMenands, NY

$18 - $18 / hour

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Overview

Compensation

$18-$18/hour

Job Description

Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Menands, NY. These are registry positions with our company.Pay Rate: $18 / hour*W2Shift details:

M-F 7-3; 7:30-3:30; 8-4; 8:30-4:30;9-5

Computer Support Specialist (CSS) Job Description:· Provide advice and technical assistance in troubleshooting account related issues, access questions, vetting users, account provisioning and deprovisioning, account creations, password resets, help users navigate the site, Multi Factor Authentication set up/reset, RSA PIN reset, RSA token distribution/installation, approving RSA tokens, modifying browser configurations for specific applications, re-enabling user’s accounts, and directing calls to specific contacts for application questions.· Responsible for troubleshooting internal and external MFA, RSA issues.· Interacting with customers in a respectful, helpful manner and actively listen to issues and guide them through appropriate solutions.· Reply to requests and questions from internal and external customers that include both written and telephone inquiries.· Assist users navigating and assigning roles on the HCS.· Responsible for processing paper documents for HCS accounts. Which includes scanning the documents in a tracking system, processing the documents (accepting or rejecting), mailing accepted HCS PIN letter and account activation instruction, scan the documents in FileNet, key completed scanned documents, key and verify the completed documents.· Establish new files by numbering forms, coding, preparing file folders, and compiling relevant material. Update and correct records and files.· Operate office machinery, including photocopiers, computer printers, hand scanner, and scanners.· Perform other related duties as required.Benefits:-Medical-Dental-Vision-Term Life-Short-Term Disability Coverage-401KIf interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Jonathan (Monday-Friday 8:30 AM-5:00 PM PST).#ZipRecruit

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FAQs About Admin Computer Support Specialist Jobs at STAFF TODAY

What is the work location for this position at STAFF TODAY?

This job at STAFF TODAY is located in Menands, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at STAFF TODAY?

Candidates can expect a pay range of $18–$18 per hour for this role.

What employment applies to this position at STAFF TODAY?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at STAFF TODAY?

You can apply for this role at STAFF TODAY either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.