Administration - PSC Registration Rep - 6
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Overview
Remote
On-site
Compensation
$18-$21/hour
Job Description
Job Title- Administration- PSC Registration Rep Job Location- Springfield OR Job Duration- 6 Months Shift/Time Zone: 0730-1630 may changeSummary
- Responsible for all PSC (Patient Service Center) front office duties.
- This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies.
- May provide support at several locations.
- Greet customers appropriately. Treat all customers in a courteous manner.
- Assists patients with kiosk sign-in, and ensures accuracy of same.
- Contacts clients to obtain patient orders.
- Handles customer inquiries.
- Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual).
- Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry.
- Demonstrates organizational commitment and values of Quest Diagnostics.
- Adheres to departmental and company policies.
- Reports on time to work, following attendance guidelines.
- Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
- Use established protocols for reporting customer complaints.
- Ensures that HIPPA Compliance regulations are followed; uses test translation tables.
- Completes all required training.
- Assists with stocking of supplies.
- Other duties as required to meet the customer requirements.
- Completes special projects as requested by supervisor or manager.
- One year customer service experience , Preferred Work Experience:
- Keyboard/data entry and PC experience
- Prolonged standing/sitting
- Able to lift up to 25 pounds; carrying up to 15 pounds for several minutes at a time.
- Talking
- Vision - requires constant mental visual attention to details.
- Walking
- Balancing Bending/Kneeling
- Pushing/Pulling
- Reaching/Twisting Key word search: data entry operator clerk typist keyboarding front office receptionist clerical receptionist medical customer service representative
- Knowledge:
- Medical Terminology helpful, not required
- Must be flexible and available based on staffing requirements; weekends, holidays, and overtime.
- Must have strong communication skills. Able to speak clearly and effectively communicate to customers and peer groups.
- Demonstrates good organization, communication, and interpersonal skills.
- Capable of handling multiple priorities in a high-volume setting.
- Able to make decisions based on established procedures and exercise consistent, independent, sound judgment.
- High School Diploma or Equivalent Required
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FAQs About Administration - PSC Registration Rep - 6 Jobs at TalentBurst, Inc.
What is the work location for this position at TalentBurst, Inc.?
This job at TalentBurst, Inc. is located in Springfield, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TalentBurst, Inc.?
Candidates can expect a pay range of $18–$21 per hour for this role.
What employment applies to this position at TalentBurst, Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at TalentBurst, Inc.?
You can apply for this role at TalentBurst, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.