Administration Clerk

ADMINISTRATION CLERK

Location: Lockwood Operations

Division: Agronomy and Animal Production

Reports To: Inventory / Warehouse Manager

SUMMARY:

Support Town and Country Supply Association’s Vision, Mission, and Core Values. Responsible for providing the clerical assistance. Ensures compliance with Town and Country policies, regulations, procedures, and practices including all local, state, and federal laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide a positive attitude to      customers and peers through providing outstanding and courteous customer      service.

· Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, and shipping material; receiving, unloading, loading, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

· Examine and receive animal production and agronomy shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy. 

• Record shipment data, such as weight, charges, space availability,      damages, or discrepancies, for reporting, accounting, or recordkeeping      purposes. 
• Prepare documents, such as work orders, bills of lading, or shipping      orders. 
• Processing      load tickets and receiving inventory.
• Confer or correspond with Company representatives to rectify problems,      such as damages, shortages, or nonconformance to specifications. 
• Verify customer and order      information for correctness, checking it against previously obtained      information as necessary. 
• Receive and respond to customer      complaints. 
• Review orders for completeness      according to reporting procedures and forward incomplete orders for      further processing. 
• Inform customers by telephone of      order information, such as unit prices, shipping dates, and any      anticipated delays. 
• Obtain customers' names,      addresses, and billing information, product numbers, and specifications of      items to be purchased, and enter this information on order forms. 

· Arrive when your shift is to begin and work the assigned hours. Have the ability to work additional hours as needed, to meet Town and Country commitments.

· Follow the safety guidelines and safety programs established by Town and Country Supply and complete safety reports and required records.

• Promote and support all Town      and Country programs.
• Greet customers, answer      telephone, convey messages, run errands, and make occasional deliveries of      location products.
• Responsible for preparing      correspondence, receipts, contracts, billing documents, inventory support,      and customer information.
• Responsible for following daily      method of operations, month-end, and year end policies and procedures.
• Responsible for invoicing      customers account according to daily policies and procedures.
• Receive customer orders and      relay those orders for distribution.
• Inform Inventory/Warehouse Manager      of operational, customer, vendor, or employee issues that may arise.
• Perform all assigned      housekeeping duties inside and outside location, keeping location clean      and orderly.

SKILLS AND SPECIFICATIONS:

• Effective written and verbal      communication skills with a focus on customer service.
• Maintain positive, professional      relationships across the organization and work collaboratively with peers.
• Working knowledge of business      computer skills (Microsoft Office, Accounting, Database and Internet      software).
• Exhibit exceptional customer      relation skills.
• Works well independently or in      a team environment.
• Strong business acumen      abilities: time management, planning, organization, and decision-making      skills.
• Ability to adapt to changing      situations.
• Efficient problem solving      skills.
• Ability to read, write, and      speak English.

EDUCATION AND QUALIFICATIONS:

· High school diploma or general education degree (GED). 

· One to three years related experience and/or training; or equivalent combination of education and experience. 

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

CERTIFICATES, LICENSES, REGISTRATIONS:

Required: Valid Driver’s License.

COMPENSATION:

T&C offer a full time, market related salary based off experience.

Medical-, Dental- and Vision Insurance, 401K, paid time off etc.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Applicants should submit their resume (and cover letter, if desired) to the Inventory / Warehouse Manager, Town and Country Supply Association, P.O.Box 367, Laurel, MT, 59044.

Email: rmalis@tandcsupply.com

EDUCATION AND QUALIFICATIONS:

· High school diploma or general education degree (GED). 

· One to three years related experience and/or training; or equivalent combination of education and experience. 

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

CERTIFICATES, LICENSES, REGISTRATIONS:

Required: Valid Driver’s License. 

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