Administrative Assistant 2 (05210)
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Overview
Job Description
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov.
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.
The Administrative Assistant works in the Child Support Services Division which provides services to ultimately achieve financial and medical support of children through parental obligations. This position supports the child support program by processing applications, verifying information, and gathering required legal and financial documentation. The role conducts initial research on parent location and assets, determines eligibility for case closures, responds to general inquiries, and provides front‑desk and administrative support.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity
Ability to provide effective and professional customer service.
Ability to develop constructive and cooperative working relationships with others, maintaining them over time.
Ability to communicate both orally and in writing.
Ability to apply general rules to specific problems.
Ability to maintain confidentiality.
Meet minimum qualifications:
High School diploma or its equivalent.
Two years of job-related work experience in a professional office environment.
Other combinations of related education and experience may be considered on a case-by-case basis.
How to Apply
To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.
Cover Letter
Resume
References
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
Additional Information
This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.
This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.
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