Administrative Assistant (Customer Support)

• $18.00 to $19.00 per hour depending on experience
• $500 employment bonus after 6 months and $500 employment bonus after 12 months of employment
• Incredible work/life balance.
• Great work culture
• Up to 3 weeks Paid Time Off to start
• 9 Paid Holidays Annually
• Medical, Dental, and Vision Benefits
• 401(k) with Employer match
• Apply today!

Essential Duties & Responsibilities include but are not limited to:

• Generate and prepare various sales related reports using Margin Minder, Microsoft Excel, and PowerPoint Programs.
• Maintain internal sales related databases and Excel spreadsheets for current information and accuracy.
• Variety of clerical duties for sales managers and sales representatives to support customer accounts and the sales department.
• Provide superior customer service to internal and external customers.
• Maintain and develop information on company intranet site.
• Maintain procedures manual to ensure consistent performance of routines.
• Support sales and sales management in set up of new retail customers, including chain stores, ownership changes and management changes.
• Support Sales and Delivery in re-routes of accounts and delivery days.
• Support Sales in permit verification.
• Regular Data Maintenance across all systems.
• Official job title is Information Specialist.

Job Requirements

• High school diploma or General Education Degree (GED)preferred; related experience or training in customer service; or equivalent combination of education and experience.
• Beverage distribution support experience a plus.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.). Knowledge of Margin Minder, SQL, and Microsoft SharePoint a plus.
• Excellent communications skills, both written and verbal.
• Must be detail oriented, with problem solving ability, and strong organization skills.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, and uses hands and fingers to operate a keyboard, mouse, telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

• This job will be performed at Spokane, WA
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
• The noise level in the work environment is usually moderate.

Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more! Background/Drug Screen. EOE.