Administrative Assistant
RJ Restoration LLCPewaukee, WI
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Tuition/Education Assistance
Job Description
SummaryThe Administrative Assistant plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, stakeholders, and team members. This position involves diverse responsibilities, ranging from scheduling and customer service to financial administration, compliance documentation, and HR support.Primary Responsibilities
- Answer phones, provide exceptional customer service, and maintain a detailed call log
- Coordinate schedules to optimize work efficiency and balanced job scheduling
- Manage the Work-in-Progress (WIP) Board to keep staff updated on daily schedules and job statuses
- Complete First Notice of Loss (FNOL) documentation accurately
- Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates
- Oversee job file documentation, communications, and subcontractor activities
- Maintain compliance with National Accounts Program Agreement (NAPA) and Third-Party Programs
- Manage franchise-specific compliance documentation and track fixed assets
- Bill customers for services, process payments, and manage accounts receivable
- Handle daily bookkeeping, prepare financial reports, and manage petty cash
- Administer payroll and ensure timely submission of Royalty Reports
- Maintain an organized file system and company calendar/schedule
- Manage outgoing/incoming mail, email, and faxes, as well as review and route Bulletins
- Ensure proper on-hand delivery of office and general supplies
- Maintain employee documentation, including HR and payroll documents
- Review HR basics, safety, and franchise policies with employees
- Coordinate computer and software upgrades/installations
- Perform regular computer backups and tests for data recovery
- Coordinate Franchise website maintenance and perform public relations activities
- Provide support for Continuing Education (C.E.) courses and
- Organize and send marketing mailings on a regular basis
- Conduct 6-month recalls to enhance customer relationships and seek additional sales opportunities
- Perform other job duties as assigned
- High school diploma or equivalent required
- Proven experience in administrative roles, preferably in a fast-paced office environment
- Familiarity with basic accounting principles, bookkeeping, and financial reporting
- Proficiency in computer applications and ability to adapt to new software applications
- Excellent communication, organizational, and multitasking skills
- Attention to detail and problem-solving skills
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FAQs About Administrative Assistant Jobs at RJ Restoration LLC
What is the work location for this position at RJ Restoration LLC?
This job at RJ Restoration LLC is located in Pewaukee, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at RJ Restoration LLC?
Employer has not shared pay details for this role.
What employment applies to this position at RJ Restoration LLC?
RJ Restoration LLC lists this role as a Full-time position.
What experience level is required for this role at RJ Restoration LLC?
RJ Restoration LLC is looking for a candidate with "Senior-level" experience level.
What benefits are offered by RJ Restoration LLC for this role?
RJ Restoration LLC offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at RJ Restoration LLC?
You can apply for this role at RJ Restoration LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.